Business Development Manager

Job Title : Business Development Manager Status : Exempt Reports to : Vice President Sales and Marketing Location : Lexington, Kentucky

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Job purpose

The Business Development Manager is a customer-focused role that is responsible for establishing and maintaining business relationships with decision makers with local, regional, and national footprints as well as recruiting and training Value Added Resellers / Distributors. The ideal candidate will have the confidence and discipline to cold-call potential customers as well as the consultative sales skills to engage door manufacturers to ensure that the proposed product meets or exceeds the required specifications and / or certifications. He or She will consult and uncover our customer's business issues and will present the most effective Surelock McGill and its affiliate companies' products as a solution to those issues.

Duties and responsibilities

• Establish and maintain high-level relationships with business decision makers.
• Secure new accounts while managing and growing sales revenue of existing key accounts.
• Develop and execute product-focused and industry-specific training curriculum.
• Prepare proposals and contracts to present to decision makers.
• Process orders by specifying the best product available, quoting prices, delivery specifications, and payment terms.
• Conduct sales calls to follow up on all accounts to ensure satisfaction with all agreements.
• Demonstrate superior knowledge and expertise of all aspects of high security door hardware and accessories.
• Develop and implement strategic sales plans to support local business goals.
• Forecast activities, set performance goals accordingly, and report on status frequently.
• Meet and exceed assigned performance goals.
• Frequent overnight travel required by air and / or automobile. Use of personal automobile or rental car, whichever makes the most financial sense for the company. Personal miles reimbursed at current IRS allowable rate.
• Marketing support :

Tradeshow identification, booking, and logistics

• Creation and editing of printed and digital messaging
• Technical support :

Ability to diagnose product installation and operational issues and provide real-time support to OEMs, distributors, and end users.

• Issue Returned Goods Authorizations and process returns and replacement products in a timely manner.
• Abide by and embody the core values and vision of Surelock McGill, LLC.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must have a valid driver's license, passport, and current automobile insurance.

EDUCATION and / or EXPERIENCE Bachelor's Degree (B.A.) from a four-year college or university; or 5-7 years outside sales experience; or equivalent combination of education and experience. Strong organizational skills and efficient computer skills in Microsoft Word, Excel, and PowerPoint required.

LANGUAGE SKILLS AND COMMUNICATION SKILLS Ability to read, write, follow directions, and possess above-average listening skills. Ability to effectively present information and respond to questions from all levels within an organization. Strong interpersonal skills and a sensitivity to understand customer needs and business issues. Excellent telephone and electronic communication skills required.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts, percentages, and margins, as well as the ability to interpret and present this information in written or graphical formats.

REASONING ABILITY Ability to solve practical problems and deal with a selection of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and / or move up to 40 pounds. The employee will frequently need to lead or assist the installation or adjustment of door hardware on doors of varying heights that may require the use of step stools, ladders, planks, or rigging. The employee must be able to accept the physical demands of frequent travel.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Direct reports

NONE

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