Senior Business Development Coordinator

Business Development Coordinator

Acuren is recruiting for a Business Development Coordinator at our Cincinnati, OH location.

The Senior Business Development Coordinator will serve as a subject matter expert (SME) for HubSpot and a CRM strategy leader, driving sales process excellence and operational efficiency across the Testing, Inspection, Certification, and Compliance (TICC) sector. In addition to identifying, qualifying, and nurturing opportunities, this role will design, manage, and optimize CRM workflows, enabling the sales team to perform at peak efficiency.

This individual will handle data analytics, solve CRM-related issues, and collaborate with Territory Sales Managers (TSMs) and leadership to refine lead management processes. The position will also balance "outside-the-box" sales needs with system organization and data integrity, ensuring alignment between business goals and platform capabilities. The role has the potential to evolve into a management position overseeing HubSpot administration, sales metrics, and system-wide implementation.

Responsibilities

CRM & HubSpot Leadership :

• Serve as the primary HubSpot administrator and SME, ensuring optimal configuration and usage across the sales organization.
• Develop, implement, and manage sales workflows within HubSpot, aligned to the full customer lifecycle.
• Maintain data integrity through consistent oversight of CRM records, ensuring accuracy, compliance, and usability for reporting and decision-making.
• Diagnose and resolve CRM-related challenges, working directly with sales and marketing teams to improve adoption and functionality.
• Design custom dashboards, reports, and analytics to track KPIs, conversion rates, and pipeline health.

Sales Process Development & Optimization :

Lead Generation & Qualification :

Market Intelligence & Reporting :

Collaboration & Communication :

Other work duties as assigned.

Requirements

KNOWLEDGE, SKILLS & ABILITIES :

EDUCATION :

Benefits

Working Conditions

PHYSICAL JOB REQUIREMENTS & DEMANDS :

Company Overview

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE / NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward : be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.