SharePoint Administrator

***Only qualified SharePoint Administrator candidates located in the Boston, MA area will be considered due to the position requiring an on-site presence***

Required Skills:
•Three (3) years of practical Microsoft 365 product experience utilizing SharePoint– configuring, administration, development and deploying custom solutions
• Experience in the analysis, design, implementation, administration, and governance of large, complex Microsoft 365 deployments
• Strong knowledge of Microsoft 365 application models with Taxonomy and Metadata experience
• Experience with training end users and Content Managers regarding Microsoft 365 basics and fundamentals
• In depth understanding of Microsoft 365 architecture and Administration tasks with implementation experience of out of the box features and modern/classic webparts
• Practical knowledge of Microsoft Search, SharePoint Search Service, User Profile Service, Microsoft 365 Groups, SharePoint hub sites, and other Service Applications
• Experience developing Custom SharePoint solutions, site templates, site/theme designs, Custom Pages, content types
• Ability to effectively multitask around support and development of M365 applications
• Experience with using IT Service Management process and tools for managing incidents, service requests, and configuration changes
• Self-motivated and organized with the ability to work with minimal supervision
• Strong written, verbal communication, and presentation skills required

The SharePoint Administrator will provide technical direction and support for Microsoft 365 and other business productivity technologies for the Information Technology Department. The SharePoint Administrator will define, recommend, design, and implement new uses of technology or improvements to existing systems to support business needs. Experience with SharePoint Online is required, as well as experience with the range of Microsoft 365 applications, services, and Admin centers including but not limited to Microsoft Teams, Microsoft Forms, Lists, OneDrive for Business, Power Automate, and Power Apps

Job Responsibilities:
• Assist and provide support to IT and other functional teams, Power Users, Change Champions, and members of the general user population for SharePoint Online, Teams and associated technologies
• Provide technical support and work to identify, troubleshoot, and resolve system problems
• Support partial or full migrations from other technologies into Microsoft 365 including managing the transition of any data, content, and usage (e.g., network shares, legacy content management systems, file storage and synchronization services, persistent communication platforms, and more)
• Provide training and guidance on recommended practices for using and supporting Microsoft 365 services
• Maintain and ensure sustainable growth of services by performing routine operational tasks as required and providing overall planning and direction for the technologies
• Monitor and track the health, performance, and usage of services through metrics, indicators, and analytics
• Develop technical solution documentation and guidelines, business requirement documents for SharePoint and M365 platform projects
• Deliver full business solutions by developing and integrating various technical components
• Evaluate requirements and proposed technical solutions to determine operational feasibility
• Conduct user testing to ensure proper functionality prior to implementation
• Follow and use IT Service Management process and tools to manage various components of service delivery including incidents, service requests, IT work orders, and configuration changes
• Develop and maintain internal and user documentation

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**