Sr. Business Systems Analyst

Sr. Business Systems Analyst

Requisition ID : 71121

Date : Nov 5, 2025

Location : Tempe, Arizona, US

Department : Supply Chain

Description :

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.

Job Summary

Responsible for the development and maintenance of Business Intelligence applications for local operations. Reports directly to the Engineering Manager. Provides a link between the Operations team and the technology required to extract insights from business data. Works with business unit managers and functional leads to define and develop relevant and reliable BI solutions and ensures that they are scalable, well-documented, tested, and trained.

Essential Duties and Responsibilities

Designing and implementing Business Intelligence (BI) solutions throughout the organization.

Establishing and developing relationships with key internal stakeholders to understand the distinct BI needs across all business departments and support the service delivery.

Building and preserving productive relationships with a broader business network, IT associates, and vendors, while addressing and resolving potential issues.

Aiding in the creation of a uniform approach towards the execution of BI projects.

Overseeing multiple BI projects, ensuring smooth progression from inception to completion.

Offering maintenance services for existing BI solutions and serving as the primary escalation point for issues related to BI projects.

Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible.

Contributing to the ongoing growth and delivery of BI services, inclusive of projects, while ensuring constant protection and security of business data.

Define and translate business rules and processes into S4 Hana data solutions

Lead projects impacting data integration for manufacturing KPI's

Providing guidance, templates, reporting and instructions to Supply Chain, Operations, Quality, Warehousing and Finance regarding the required maintenance of Master Data and transactions.

E.g. Tier meeting dashboards, reports such as OEE, scrap, sales & absorption

Supporting equipment interfacing needs.

E.g. Intouch & Edart MRP's

Supports and continuously improves procedures and processes related to but not limited SAP S4 Hana & Power Bi.

Other duties as assigned.

Additional Responsibilities

Education

• Bachelor's degree in computer science, business or related field; or equivalent work experience.

Work Experience

Related SAP & Power BI Work Experience : Minimum 5 years of experience

A minimum of 5 years' experience in a Business Analyst role or a similar position with relevant experience.

Preferred Knowledge, Skills and Abilities

Experience in delivering or managing BI projects.

Familiarity with high-volume manufacturing operations.

Proven ability to manage multiple projects simultaneously, demonstrating excellent multitasking and prioritization skills.

Proficiency in translating technical language into comprehensible terms.

Experience in implementing, configuring, and testing BI solutions.

Experience in developing within the Microsoft Power Platform environment, with a focus on Power BI, Power Automate, and Power Apps.

Working knowledge of Microsoft Power BI Desktop, management of Microsoft Teams groups, OneDrive storage, and Microsoft SharePoint.

Proficiency in using Microsoft 365 applications, with an understanding of its interconnections with Microsoft SharePoint and Microsoft Power Platform.

Experience in data extraction, cleansing, and integration.

Understanding of Lean Manufacturing principles, such as Value Stream Maps, Continuous Improvement, and Kaizen.

Ability to accurately document work performed.

Ability to work independently on own projects while working concurrently with all departments.

Awareness of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

Able to comply with the company's safety policy at all times.

Able to comply with the company's quality policy at all times.

License and Certifications

Travel Requirements

10% : Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs / 4kgs of force occasionally, and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

Self-motivated, results- and solution-oriented personality

Very good organizational and project management skills

Highly analytical and structured way of working

Ability to successfully collaborate with teams across different countries and organizational levels

Fluent in English

Proficient in Microsoft based programs

Ability to assert technical solutions and standards in an international environment

Excellent communication skills and ability to collaborate well with people across different countries

Manage working with colleagues in different time-zones

Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time

Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures

Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities

Read and interpret data, information and documents

Must maintain the ability to work well with others in a variety of situations

Must be able to multi-task, work under time constraints, problem solve, and prioritize

Ability to make independent and sound judgments

Observe and interpret situations, analyze and solve problems

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and / or drug screening.

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