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Surgical Technology Services Specialist
Surgical Technology Services SpecialistAgiliti • Louisiana, MO, US
Surgical Technology Services Specialist

Surgical Technology Services Specialist

Agiliti • Louisiana, MO, US
8 days ago
Job type
  • Full-time
Job description

Position Summary

The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory – to include identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.

Primary Objectives And Responsibilities

Time and Territory Management

  • Understands strategic position in industry and territory.
  • Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals.
  • Manages time and resources to ensure that work is completed efficiently and on schedule.
  • Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives.
  • Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care etc.)
  • Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory

Customer Aligned Sales Process

  • Adapts to customer needs and buying process; adjusts messaging and sales process accordingly.
  • Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions.
  • Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan.
  • Keeps customer commitments, resolves customer problems, and exceeds customer expectations.
  • Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources.)
  • Conducts business reviews with customers.
  • Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations.

    • Insight Selling Methodology

  • Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and / or business problems to solve.
  • Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.

    • Equipment Value Management

  • Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.
  • Stays current on all Agiliti's service offerings and sales trainings.

    • Qualifications

  • BS / BA degree in business, sales, or marketing.
  • Operating Room knowledge and medical device sales experience.
  • 2+ years healthcare sales or related experience required.
  • Experience working in a team-based selling environment preferred.
  • Previous experience selling services is preferred.
  • Must be available to travel up to 50%.
  • Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.

    • Knowledge, Skills, And Abilities

  • Operating Room and Surgical Workflow knowledge
  • Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.
  • Anticipates problems or opportunities and takes immediate action to address them.
  • Follows through on commitments and agreements.
  • Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.
  • Communicates effectively, both written and verbally, to internal and external partners.
  • Sets high standards of performance, quality, and accountability for self and others. Guides by example.
  • Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable.
  • Builds strong cross-functional internal relationships.
  • Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.
  • Speaks competently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.

    • Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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