BPO Customer Care Associate

Bpo Customer Care Associate

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Customer Care Associate to join our team.

Customer Care Associate, providing customer care to Life Insurance policyholders, agents, and other customers.

• Must Live in Continental United States

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $20.00hr

The required schedule availability for this position is Monday-Friday 7 : 00 am to 7 : 00 pm (Central Time), Saturday (Central Time) Shift times may be changed as per client requirements. Additionally, overtime may be required based on business requirements.

Basic Qualifications :

Responsibilities :

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process.

Must Pass Drug screen

Must Pass a background check with Education check and employment verification check.

Remote Working and Technology Requirements

To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.

Technology

Technical Performance and Issue Tracking

Remote Workspace

Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.