Administrative Coordinator I

The Administrative Coordinator I will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers.

Duties / Responsibilities :

• Answers incoming phone calls, providing exceptional customer service targeting one call resolution.
• Welcomes and assists customers, visitors and vendors.
• Retrieves information as requested from operating system, email, and company ticketing system.
• Responds to and resolves administrative inquiries and questions from employees, internal departments and customers.
• Reviews and communicates with customers on outstanding balances in effort to collect monies.
• Communicates with Administrative Supervisor and other Management any concerns or issues.
• Request and apply payments to customer accounts in real time.
• Performs other duties as assigned.

Requirements

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

Let's elevate the pool care industry, together.

At SPS PoolCare, we partner with the very best pool care operators in the industry. That's because we know that great people have a knack for building great businesses, and that there's something to be said for combining expert knowledge and hard work with a proven and scalable system for achieving growth.

Pool companies in the SPS PoolCare family have access to a highly sophisticated infrastructure driven by a team that has a penchant for getting the job done. From administration and human resources to finance, procurement, and marketing, our best-in-class professionals streamline the service delivery process and remove back-office headaches so that our partners can focus on what they do best : pools.

At SPS PoolCare, we don't just welcome diversity - we celebrate it! SPS PoolCare is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws.

Please note, SPS PoolCare does not accept agency resumes. Please do not forward resumes to our careers alias or other SPS PoolCare employees. SPS PoolCare is not responsible for any fees related to unsolicited resumes.