Fire and Security Consultant

Company Overview

Martin Systems has been a trusted provider of security, fire, and life safety solutions since 1974. With more than five decades of experience, we are known for delivering innovative technology and outstanding service to clients throughout Wisconsin. Our presence spans Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin.

As a community-oriented organization, Martin Systems is actively involved in civic and safety initiatives. We support programs such as McGruff House, the Boys & Girls Clubs, Big Brothers Big Sisters, and children's fire and safety education. Our employees also engage with organizations like Crime Stoppers and Crime Prevention Associations.

Position Summary

The Security Consultant plays a key role in developing new business and managing client relationships for installation projects. This position is responsible for identifying prospective customers, conducting site evaluations, preparing proposals, and ensuring a high standard of customer satisfaction throughout the sales and implementation process.

Key Responsibilities

Identify and pursue new business opportunities through referrals, networking events, directories, and some door-to-door outreach

Follow up on sales leads and schedule appointments with prospective clients

Conduct needs assessments and site evaluations to determine appropriate solutions

Prepare and present detailed proposals and sales presentations

Develop and maintain accurate records of customer data, sales activity, and completed tasks within the company's CRM system

Submit sales contracts and coordinate with installation and service teams to ensure proper project execution

Collaborate with project coordinators and division managers to collect technical data and building information

Track and communicate project status, ensuring milestones, deadlines, and deliverables are met

Monitor budgets and report on variances where applicable

Maintain ongoing communication with clients to ensure satisfaction, foster retention, and generate referrals

Serve as a knowledgeable resource on product capabilities, technical features, and service options

Respond to customer inquiries and escalate technical questions as appropriate

Qualifications

Minimum of 3 years of successful experience in a sales or account executive role

Industry experience in electronic security systems is strongly preferred

Familiarity with electronics and technical solutions is advantageous

Strong interpersonal, communication, and customer service skills

Demonstrated ability to present complex information in a clear and engaging manner

Effective time management and organizational skills

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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