Outpatient Specialist - Portland / Seattle

Outpatient Specialist

The Outpatient Specialist's main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory. Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability.

Position Responsibilities

• Deliver effective sales call management, opportunity management, pipeline management and forecast accuracy.
• Identify and establish relationships with key customers and opinion leaders within defined territory.
• Establish and maintain relationships with our distribution partners to support and advance opportunities and closes.
• Assess, clarify, validate, and quantify the customer's existing and unmet needs on an ongoing basis.
• As a part of the Regional Sales team, the Outpatient-Market specialist will identify high value targets within assigned territory and develop strategies to close new business those accounts.
• Maintain existing customer business to minimize lost business.
• Work cooperatively in a matrix team and other colleagues to advance and close opportunities.
• Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch request.
• Identify key opinion leaders (KOLs) within defined territory.
• Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as it is represented in our CRM tool and related dashboards.
• Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.
• Ensure account and customer information is shared and maintained in CRM in accordance with the company guidelines.
• Support and participate in relevant conferences, trade shows, and symposiums, in coordination with sales leadership and marketing.
• Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy.
• Perform other duties as assigned.
• Perform all work in compliance with company policy and within the guidelines of bioMerieux Quality System.

Training and Education

Experience

Knowledge, Skills, and Abilities

Working Conditions and Physical Requirements

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