Temporary Support Associate

Overview

Join to apply for the Temporary Support Associate role at Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store's overall success and efficiency, focusing on servicing our customers with brand commitment, creating a lasting impression through friendly, efficient interactions at the cash wrap, and maintaining an organized sales floor. Accurate and effective work, supporting the flow of product from receipt through the point of sale is essential to this role.

Responsibilities

• Greeting the customer with a smile and with eye contact and offering your name
• Interact genuinely and naturally with the customer
• Read cues and determine customers' needs
• Conduct email / name capture, where permitted by law
• Maintain accuracy when operating POS
• Maintain cash wrap organization and cleanliness
• Suggest multiple add-ons and sell gift cards
• Maintain cash and POS media accurately and in compliance with Coach policy
• Create lasting impression by genuinely thanking customer and provide reason to return
• Represent Coach brand appropriately

Stockroom / Warehouse

Sales Floor

Our Competencies for All Employees

Our Competencies for All People Managers

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position, without regard to protected characteristics as defined by applicable law.

Americans With Disabilities Act (ADA) : Tapestry, Inc. provides reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

Visit Coach at www.coach.com.

Work Setup

BASE PAY RANGE $15.00 to $17.25

General Description of All Benefits : Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the 401(k) plan and take paid time off for wellness needs and vacations. For additional information about our benefits, see the U.S Store Compensation & Benefits resource.

General Description of Other Compensation : Eligible employees may receive product discounts and incentive compensation.

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