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Senior SOC Analyst
Senior SOC AnalystWomenTech Network • Morrisville, United States
Senior SOC Analyst

Senior SOC Analyst

WomenTech Network • Morrisville, United States
30+ days ago
Job type
  • Full-time
Job description

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

Join a team where you can make a difference!

The Senior SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, the Senior plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.

What You'll Do

Advanced Security Support and Analysis

  • Take ownership of complex or high-priority customer service requests that require in-depth analysis and troubleshooting.
  • Conduct investigations using advanced tools and techniques to identify root causes of issues.
  • Perform detailed incident triage, analysis, and support for escalated security alerts.

Technical Escalation Point

  • Act as a key technical escalation point for Support Analysts handling advanced issues.
  • Provide expert analysis and recommendations on escalated cases.
  • Collaborate with Blue Team analysts during surges in alert activity.

    • Mentorship and Training

  • Mentor Support Analysts by sharing expertise and best practices.
  • Assist in onboarding and provide peer review for new hires.
  • Set an example in professional communication, problem-solving, and customer service.

    • Peer Review and Quality Control

  • Review and provide feedback on the work of Support Analysts.
  • Perform peer reviews on incident reports and customer documentation.
  • Recommend process improvements or training areas based on observations.

    • What You'll Bring

  • 4–6 years of experience in SOC, MDR, or equivalent cybersecurity role.
  • Proven experience handling escalations and complex investigations.
  • Bachelor’s degree in Cybersecurity, IT, or related field (or equivalent experience).
  • At least one DoD 8570 / 8140 IAT Level II or III certification (CISSP, CEH, CISM, GCIH, or equivalent).
  • Advanced knowledge of SOC operations, incident support, and analysis techniques.
  • Ability to mentor and support less experienced analysts.
  • Excellent communication skills for both technical and non-technical audiences.
  • High proficiency with SIEM, IDS / IPS, EDR, and related tools.
  • Analytical and detail-oriented with a passion for solving problems.
  • Strong mentor and team player.
  • Calm and dependable under high-pressure situations.
  • Ethical, professional, and dedicated to customer security.
  • Scheduling for this role will work on a 24 / 7 shifting model

    • Purple Perks

    What do we offer you?

  • Fully covered medical, dental and vision – for employee and eligible dependents!
  • Generous PTO and observed holidays
  • 2 Paid VoluNteer Days per year
  • Paid Parental Leave
  • 401(k) with company-match and Flexible Spending Accounts
  • Employee Stock Purchase Program
  • Free Lunch 2x per week at Collaboration Hubs
  • On-site gym access at select Collaboration Hubs
  • Wellness rewards
  • FuN-raising opportunities as part of our giving program
  • N-ablite Learning – custom learning experience as part of our investment in you
  • The Way We Work – our hybrid working model based on trust and flexibility

    • About N-able

    At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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