RF Technician

SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Shipping and Receiving Coordinator for Arcticom, LLC at 144 E.

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Potter Drive, Unit C, Anchorage, AK 99518.

This position is responsible for installing, maintaining, and repairing wireless communication systems along with working with various RF-enabled devices such as cell phone antennas, amplifiers, two-way radios, satellite systems, and internet access points.

Applicants will be contacted via phone or email within ten (10) business days of submittal.

ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.

Other duties may be assigned.

Install and Service Wireless Communications Equipment (e.g.

UHF / VHF and 800 / 900 MHz Systems, Dispatch Consoles, BDA / DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and / or Overnight Travel and On-Call Hours May Be Required Coordinate all aspects of the sales process.

Perform administrative and office clerical duties as assigned : answering phones, greeting customers, assisting the manager with coordinating travel / training, returns, credits, etc.

Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors.

Communicate with new and existing customers on updated sales information.

Develop and improve internal Sales and Repair processes.

Work with other departments that assist in fulfilling orders or providing customer service.

Handling inbound sales leads to convert into sales.

Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

Build and maintain customer relationships both internally as well as externally.

Enter new customer data and other sales data for current customers into computer database.

Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and / or Overnight Travel and On-Call Hours will Be Required QUALIFICATIONS

• EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.

The requirements listed below are representative of the knowledge, skill and / or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum Necessary) Qualifications

Preferred

Employees must maintain a constant state of mental alertness at all times.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

or more and 10 lbs.

overhead.

DOT COVERED / SAFETY-SENSITIVE ROLE REQUIREMENTS

WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.

If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer.All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.