Strategic Business Consultant

The Team

The Business Intelligence, Reporting & Analytics team enables Operations and key business partners across MassMutual by providing actionable insight to inform both strategic initiatives and operational decisions. Through industry leading tools, we empower all levels of the organization via analytics, reporting, data management, visualization, and business technology, to name a few areas. In short, we consult with leaders on business intelligence needs and represent it in 'business speak' with powerful visualizations to enable advisor centricity, business performance and align associate activity metrics. On any given day, this could mean sourcing and structuring internal data, integrating third party data, deriving analytical insight, creating leading / lagging indicators, or guiding data literacy to engage users in data driven decisioning across their teams. We are businesspeople first, but we understand technology, coding, modeling and bring that together so we can guide functional strategy with analytics.

The Impact

The Strategic Business Consultant will partner closely with leaders and stakeholders to understand their business needs, consult on key questions, and shape high-impact BIRA efforts. From defining meaningful metrics to surfacing actionable insights, your work ensures that data is transformed into intelligence that drives confident, informed decision-making. This role is equal parts strategic consultant, BIRA advocate, and collaborator - requiring strong analytical thinking, exceptional communication skills, and a deep understanding of both the business and BIRA ecosystem.

Key responsibilities include, but are not limited to :

• Act as the primary liaison to the BIRA organization, representing your clients needs and driving alignment with broader BIRA capabilities and initiatives.
• Consult on strategic business priorities to identify BIRA solutions that offer the highest value and greatest impact.
• Facilitate collaboration across stakeholders and BIRA teams to ensure seamless execution, prioritization, and follow-through of BIRA efforts. Monitor progress and outcomes to ensure solutions are delivering value and meeting the needs of stakeholders.
• Educate business partners in BI tools, capabilities, and data literacy concepts to foster a culture of data-driven decision-making.
• Help define, refine, and translate business needs into data questions, metrics, and solutions that align with Operational goals.
• Identify overlapping business needs and opportunities to scale solutions across teams for greater efficiency and impact.
• Serve as a change agent - helping leaders adopt new ways of thinking about and using data through consultative guidance and empathetic support.
• Stay informed about the BIRA roadmap and upcoming initiatives to proactively guide business partners and manage expectations.
• Maintain clear, concise documentation of needs and decisions.

The Minimum Qualifications

The Ideal Qualifications

What to Expect as Part of MassMutual and the Team

#LI-RS1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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