Quality Assurance Senior Manger

Quality Assurance Senior Manager

For over four decades, Big Top has manufactured and installed high-performance fabric structures in the United States, delivering American-made quality, innovation, and reliability. We dont just build shelterswe engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for companies worldwide. With the support and financial backing of Altamont Capital Partners, we are in an exciting phase of growth, expansion, and innovation. The Quality Assurance Senior Manager is responsible for driving the quality focus across all business functions within the organization. The position is expected to achieve a safety and quality-first leadership position by increasing the hands-on understanding of quality-critical activities and processes throughout the product and service offerings. The Quality Assurance Senior Manager is responsible for developing a service-oriented team to consistently produce high-quality technical support while maintaining all quality standards. This position reports directly to the Vice President of Operations and is based on-site at our facility in Perry, FL. FLSA Classification : Exempt

Requirements

Strategic Leadership and Management :

• Develop and execute the company's quality strategy in alignment with business goals and objectives.
• Lead, mentor, and develop the Quality Department team, including hiring, training, performance management, and career development.
• Manage the departmental budget and resources effectively.
• Report on key quality metrics, trends, and initiatives to the executive leadership team.

Quality Management System (QMS) Oversight :

Quality Assurance and Control :

Continuous Improvement :

Regulatory and Compliance :

Customer and Supplier Relations :

Required Skills and Abilities

Leadership : Strong ability to lead, motivate, and develop a team.

Strategic Thinking : Ability to develop and execute a long-term quality strategy.

Communication : Excellent verbal and written communication skills, with the ability to present complex information clearly to all levels of the organization.

Analytical and Problem-Solving : Exceptional analytical skills and a data-driven approach to problem-solving (e.g., root cause analysis).

Collaboration : Strong interpersonal skills and the ability to work effectively with cross-functional teams.

Change Management : Experience in leading organizational change and fostering a culture of quality.

Education and Experience

Bachelor's degree in Engineering, a scientific discipline, or a related field. A Master's degree is preferred.

Minimum of 10+ years of experience in quality management, with at least 5 years in a leadership or directorial role.

Proven track record of building, implementing, and managing a comprehensive Quality Management System (QMS).

In-depth knowledge of relevant industry standards (e.g., ISO 9001, AS9100, etc.).

Experience with regulatory compliance and managing regulatory inspections.

Certifications such as Certified Manager of Quality / Organizational Excellence (CMQ / OE) from ASQ, Six Sigma Black Belt, or similar are highly desirable.

Physical Demands

Must be able to traverse facilities and machinery by climbing, balancing, lifting, walking, stooping, bending, pushing, pulling, and carrying materials.

Manual dexterity to evaluate, modify and operate machinery and equipment.

Visual acuity to read instructions, operate machines, and inspect parts produced.

Occasionally moves files and boxes of records weighing up to 20 lbs.

Constantly operates a computer and other office machinery, such as copiers, printers, and phones.

Must be able to remain in a stationary position for 90% of the time.

Must be able to accurately exchange information with co-workers, customers, vendors, and management.

Ability to pass background checks, drug screenings, and any other access requirements necessary to enter and work at customer locations.

At Big Top, our actions are guided by a strong set of core values; a pursuit of excellence, a commitment to teamwork, a sense of ownership and a focus on being solution-oriented. We believe each team member plays an important role in helping us achieve our shared goals and we are continuously striving to build a workplace where employees are empowered to contribute in new ways. After 60 days, employees are provided with health, dental and vision insurance at no cost - the premiums are 100% employer-paid! Other benefits include 401(k) with company match, free short-term and long-term disability, life insurance, and an employee assistance program. We also offer a generous vacation allowance to support work-life balance and employee wellbeing.