Applications Developer

Overview

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizonas children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Position

Salesforce Developer

Job Location

Address : 150 N 18th Ave., Phoenix, AZ 85007

Posting Details

Salary : $80,784

Grade : 26

Job Summary

The Salesforce Developer is responsible for supporting and customizing all technical aspects of Salesforce by creating custom applications, processes, visual layouts with Visualforce, Apex, Java, Javascript, and other technologies to build customized solutions and assist in integrating third-party platforms, AppExchange products, and custom code including data migrations with the goal of providing users with the most relevant experience possible. This position works in the Salesforce Maintenance and Operations team that follows agile as well as traditional software life cycles. The core team consists of Business Analysts, Project Managers, Scrum Masters, Salesforce Testers, Quality Analysts, Developers, and Administrators. The primary functions include analyzing processes, developing CRM workflows, and custom scalable solutions for specific business needs. Under guidance from senior team members, develops highly interactive UI using Lightning Web Components, JavaScript and Apex. Implements and maintains Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rules. The position also performs operational support, enhancements, bug fixes, maintains ticketing for events, incidents, requests, changes, problems, and ensures Salesforce availability. It includes acting as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution. The Developer collaborates with functional leaders and subject matter experts to determine requirements and translate them into business needs to design, configure, test and deploy effective tools within Salesforce. Develops, documents and enforces application standards and procedures. Stays current with Salesforce technologies and best practices. Participates in developing and executing unit, integration and user acceptance test plans, including use cases and test data. Follows technical leaderships best practices including integration and application development, deployment, testing, and iterative refinement. Uses established change management processes to develop and implement new applications / code and updates to existing applications / code.

Job Duties

Design, develop and maintain applications to meet functional and technical designs following best practices and development standards and guidelines; Create deliverables according to the Software Development Life Cycle such as functional and technical specifications, use cases, test cases, and system documentation. Analyze and assist with creating reusable enterprise modules; support production systems; analyze and resolve production problems in a timely manner; resolve end-user service requests as assigned. Engage with business analysts and stakeholders to understand functional requirements. Maintain system documentation and change management. Uphold business system standards by applying software development, project management methods, tools and processes. Train and support end users on the proper use of the Salesforce application. Other duties as assigned (typically 5% - 10%).

Knowledge, Skills & Abilities (KSAs)

Knowledge of : considerable working knowledge of multiple programming languages, databases, development platforms, and systems integration; translating user requirements into functional and test scenarios; developing technical documentation; evaluating information and extracting functional requirements; Salesforce application development; Salesforce architecture and API; Visualforce and Apex; HTML, JavaScript, SQL, Java or C#, SOAP-based web services; Salesforce data tools; relational databases; Salesforce integration projects. Skills : strong customer service, organization and coordination, problem determination, interpersonal, written and oral communication. Abilities : quickly learn new languages / APIs / platforms; evaluate emerging technologies; balance and organize multiple tasks; work collaboratively; synthesize feedback; build relationships; apply creative solutions. Promotes a diverse, inclusive, and discrimination-free workplace.

Selective Preference

Bachelors degree plus 5+ years programming and analysis experience (or equivalent). Preference given to candidates with Salesforce developer experience or Salesforce Developer certification.

Pre-Employment Requirements

Driver's License. Valid level one fingerprint clearance card per A.R.S. 36-113. If driving is an essential function, additional driver requirements apply. All new State employees are subject to E-Verify.

Benefits

The State of Arizona provides a comprehensive benefits package including affordable medical and dental plans, paid vacation and sick time, paid parental leave (pilot program), 10 paid holidays, wellness program, life insurance, disability insurance, pension plan, and other programs. Remote work is a management option, not an entitlement. A complete benefits list is available on the State of Arizona benefits page.

Retirement

The State contributes to ASRS with equal employer / employee portions. New State employees have a 27-week wait period for contributions.

Contact Us

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request accommodations by calling (602) 542-1085. All newly hired employees are subject to E-Verify Employment Eligibility Verification.

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