Talent.com
Senior Director, Business Operations
Senior Director, Business OperationsEarly Warning® • San Francisco, CA, United States
Senior Director, Business Operations

Senior Director, Business Operations

Early Warning® • San Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Director, Business Operations is part of the business unit or function’s senior leadership team and interfaces with executives, internal business partners, and subject matter experts to oversee the day-to-day operations and key strategies and initiatives. This role is critical to drive alignment, accelerate execution, and ensure unwavering focus on the highest- priority strategic initiatives. The Sr. Director is responsible for operationalizing information about processes, measurement systems, requirements, financials, talent, and controls involved in the management of the business.

Essential Functions

Strategic Planning and Thought Leadership : Serve as trusted resource and escalation point for the executive leadership team. Lead extensive stakeholder management and day-to-day collaboration for critical strategic initiatives. Define communication and change management strategies that are well structured and communicated in high-quality outputs, both in written and oral form.

Project Leadership : Oversee all aspects of strategic team initiatives driving role clarity and clear accountabilities, in partnership with stakeholders. This includes business development, recommendations, and execution. Monitor and articulate success factors and identify critical team goals and objectives.

Team Leadership : Provide exceptional leadership to develop and inspire a highly engaged, high performance team.

Business Routine Leadership : Serve as the main point of contact for managing business routines, operations, and strategic project implementations. Manage regular cadence of meetings and keep Sr. Leadership informed of key deliverables. Author highly effective and professionally written communications and presentations.

Project Management : Direct & govern the projects / programs within the business unit portfolio. Ensure projects and initiatives prioritization, monitors project scope, timeline, budget, quality and ensures processes are being followed. Motivate & drive accountability of a cross-functional team to meet commitments.

Reporting and Metrics : Define and leverage metrics and key performance indicators to help leadership monitor performance and overall effectiveness. Identify improvement opportunities, develop recommendations, and implement change.

Team Operations : Coordinate and manage team meetings and documentation. Assist in managing the P&L and provide monthly support on the P&L and forecasting process.

Risk : Work closely with the business function to support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

Education and experience typically obtained through completion of a bachelor’s degree in business, project management, computer science or related field.

Minimum 15 years’ experience in a business operations function or similar area.

Prior leadership experience including hiring top talent, motivating team performance, and providing developmental opportunities to grow team.

Proven ability to drive complex programs and projects through their life cycle, ensuring solutions are sound and aligned to business goals.

Advanced skills in Microsoft PowerPoint and Excel.

Possess excellent analytical and problem-solving abilities, with the ability to deal effectively with ambiguity and constant change.

Experience with leading organizational change management efforts.

Excellent written, verbal, and presentation communication skills with ability to tailor to varying audiences.

Proactive in identifying and driving process improvements and documenting efficiency gains within the organization.

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.

Demonstrated experience in planning and orchestrating assignments to completion.

Previous experience with P&L / budgets and annual financial planning.

Background and drug screen.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers.

The base pay scale for this position in :

San Francisco, CA in USD per year is : $230,000 - $270,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage– Competitive medical (PPO / HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan– Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off –Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

#J-18808-Ljbffr

Create a job alert for this search

Director Operation • San Francisco, CA, United States

Related jobs
Senior Director, Site Operations, NA

Senior Director, Site Operations, NA

Vantage Data Centers • Santa Clara, CA, United States
Full-time
Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America,...Show more
Last updated: 13 hours ago • Promoted • New!
Senior Business Operations Associate

Senior Business Operations Associate

VirtualVocations • Concord, California, United States
Full-time
A company is looking for a Senior Associate, Business Operations.Key Responsibilities Partner with marketing, product, and business development teams to integrate customer performance insights in...Show more
Last updated: 30+ days ago • Promoted
Senior Associate, Business Operations

Senior Associate, Business Operations

VirtualVocations • Concord, California, United States
Full-time
A company is looking for a Senior Associate, Business Operations.Key Responsibilities Partner with marketing, product, and business development teams to integrate customer performance insights in...Show more
Last updated: 30+ days ago • Promoted
Director, Digital Enterprise Capabilities Strategic Partner, US Business (Remote)

Director, Digital Enterprise Capabilities Strategic Partner, US Business (Remote)

Jazz Pharmaceuticals • Palo Alto, CA, United States
Remote
Full-time
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and ...Show more
Last updated: 20 days ago • Promoted
Director of Strategy and Operations

Director of Strategy and Operations

VirtualVocations • Concord, California, United States
Full-time
A company is looking for a Director of Strategy & Operations.Key Responsibilities Lead strategic planning and define company and departmental OKRs Manage cross-functional initiatives and ensure ...Show more
Last updated: 30+ days ago • Promoted
Senior Director of People Operations

Senior Director of People Operations

VirtualVocations • Santa Clara, California, United States
Full-time
A company is looking for a Senior Director, People.Key Responsibilities Lead core People Team functions including Contact Center, People Technology, People Analytics, and Innovation Develop and ...Show more
Last updated: 30+ days ago • Promoted
Director of Business Applications

Director of Business Applications

VirtualVocations • Concord, California, United States
Full-time
A company is looking for a Director of Business Applications.Key Responsibilities Lead the strategy, delivery, and lifecycle management of enterprise business systems Collaborate with cross-func...Show more
Last updated: 1 day ago • Promoted
Senior Director of Renewals

Senior Director of Renewals

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Senior Director of Renewals to lead the renewal strategy for their client base.Key Responsibilities Own and execute strategies to protect and grow recurring revenue whi...Show more
Last updated: 1 day ago • Promoted
Sales Operations Director

Sales Operations Director

VirtualVocations • Santa Clara, California, United States
Full-time
A company is looking for a Director of Sales Operations.Key Responsibilities Partner with Sales leadership to translate revenue goals into operational plans and quotas Design and continuously im...Show more
Last updated: 30+ days ago • Promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocations • Concord, California, United States
Full-time
A company is looking for a Senior Manager, Customer Operations to lead and optimize performance in an inbound virtual contact center. Key Responsibilities Build and sustain a high-performance cult...Show more
Last updated: 19 days ago • Promoted
Manager, Strategy and Central Business Operations

Manager, Strategy and Central Business Operations

PsiQuantum • Palo Alto, CA, United States
Full-time
Quantum computing holds the promise of humanity's mastery over the natural world, but only if we can build a.PsiQuantum is on a mission to build the first real, useful quantum computers, capable of...Show more
Last updated: 19 days ago • Promoted
Senior Director of Clinical Operations

Senior Director of Clinical Operations

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Senior Director, Clinical Operations.Key Responsibilities Ensure compliance with regulatory requirements and implement risk-based quality management across clinical stu...Show more
Last updated: 2 days ago • Promoted
Senior Director of Business Operations

Senior Director of Business Operations

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Senior Director, Business Operations.Key Responsibilities Lead strategic planning and operational execution for the IT organization Oversee IT performance metrics, fin...Show more
Last updated: 21 days ago • Promoted
Senior Director of Product Operations

Senior Director of Product Operations

VirtualVocations • Santa Clara, California, United States
Full-time
A company is looking for a Senior Director of Product Operations.Key Responsibilities Design and optimize processes for strategic planning and product development Oversee product release process...Show more
Last updated: 30+ days ago • Promoted
Series 3 Licensed Operations Director

Series 3 Licensed Operations Director

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Director of Operations to oversee daily brokerage activities and ensure operational efficiency and compliance. Key Responsibilities Lead daily operations for the Trade D...Show more
Last updated: 9 hours ago • Promoted • New!
Director of Business Operations

Director of Business Operations

VirtualVocations • Santa Clara, California, United States
Full-time
A company is looking for a Director, Business Operations & Strategy (Marketplace Growth).Key Responsibilities Own the systems, strategy, and execution behind the quoting engine, automation infras...Show more
Last updated: 30+ days ago • Promoted
Senior Director of Revenue Enablement

Senior Director of Revenue Enablement

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Senior Director of Revenue Enablement.Key Responsibilities Define and execute the global revenue enablement strategy and establish a long-term vision for training and c...Show more
Last updated: 1 day ago • Promoted
Senior Account Manager - SLED

Senior Account Manager - SLED

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Senior Account Manager focused on SLED (State, Local, Education) sectors in the Southeast region. Key Responsibilities Serve as the primary point-of-contact for major SL...Show more
Last updated: 10 hours ago • Promoted • New!
Director of Development and Operations (4800C), Berkeley Center for Law & Technology - 81120

Director of Development and Operations (4800C), Berkeley Center for Law & Technology - 81120

InsideHigherEd • Berkeley, California, United States
Full-time
Director of Development and Operations (4800C), Berkeley Center for Law & Technology - 81120.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feel...Show more
Last updated: 30+ days ago • Promoted
Director of Revenue Operations

Director of Revenue Operations

VirtualVocations • Hayward, California, United States
Full-time
A company is looking for a Director of Revenue Operations.Key Responsibilities Lead the strategy and execution of revenue operations across Sales, Marketing, and Customer Success Oversee tools a...Show more
Last updated: 30+ days ago • Promoted