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Assistant Dairy Manager
Assistant Dairy ManagerHy-Vee • Rochester, Minnesota, United States
Assistant Dairy Manager

Assistant Dairy Manager

Hy-Vee • Rochester, Minnesota, United States
2 days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

  • Job Title : Assistant Dairy Department Manager.
  • Department : Dairy.
  • FLSA : Non-Exempt.

General Function :

Responsible for assisting the Dairy Department Manager to present the freshest, most innovative and best quality products at a competitive retail price to customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies :

  • Partnerships.
  • Growth mindset.
  • Results oriented.
  • Customer focused.
  • Professionalism.
  • Reporting Relations :

  • Accountable and Reports to : District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager.
  • Positions that Report to you : Dairy Clerks, Part time employees.
  • Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by : (examples include)
  • Escorting them to the products they’re looking for.

  • Securing products that are out of reach.
  • Loading or unloading heavy items.
  • Making note of and passing along customer suggestions or requests.
  • Performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Reviews appearance of the coolers and freezers and faces, replenishes, and removes damaged and outdated products.
  • Ensures department standards are met.
  • Oversees the part time dairy and frozen employees – outlines duties, trains, and follows up to ensure duties are completed.
  • Trains new employees.
  • Handles and satisfies customer issues.
  • Ensures department is clean and neat including but not limited to cleaning cases and shelves, and sweeping floors.
  • Receives deliveries, puts product away, reviews invoices, and logs in record book daily.
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities :

  • Assumes management duties in absence of Department Manager.
  • Orders for the department when necessary
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Knowledge, Skills, Abilities and Worker Characteristics :

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
  • Education and Experience :

    High school or equivalent experience and over six months up to one year of similar or related experience.

    Supervisory Responsibilities (Direct Reports) :

  • Instructing, assigning, reviewing, and planning the work of others.
  • Maintaining standards, coordinating activities, and acting on employee problems.
  • Has the authority to recommend employee discipline.
  • Physical Requirements :

  • Must be physically able to perform medium work exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently and up to 10 pounds of force constantly to move objects.
  • Visual requirements include clarity of vision at a distance of less than 20 inches to more than 20 feet, with or without correction; field of vision; color vision; depth perception.
  • Must be able to perform the following physical activities : Balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions :

    This position is exposed to noise, temperature extremes, and dampness continuously and equipment movement hazards occasionally. This is a fast paced work environment.

    Equipment Used to Perform Job :

    Pallet jack, box cutter, cash registers, trash compactor, calculator, telephone, intercom, cardboard

    compactor, copier, fax (within wage and hour guidelines).

    Contacts :

    Has daily contact with customers, suppliers / vendors, and the general public. Has occasional contact with federal / state governmental or regulatory agencies for inspections.

    The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.

    For information on company benefits visit Benefits | Hy-Vee .

    Are you ready to smile, apply today.

    Employment is contingent upon the successful completion of a pre employment drug screen.

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    Dairy Manager • Rochester, Minnesota, United States

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