Director of Membership Sales

The Director of Membership Sales is responsible for developing and implementing programs and objectives designed to increase and retain membership in the Club, establishing short and long-range plans to achieve the Club’s membership sales goals.

Salary + Commission

POSITION FUNCTIONS AND DUTIES :

• Responsible for the creation and implementation of membership selling programs to maintain a profitable membership level within the club.
• Responsible for selling club memberships, upgrades, conversions, and membership changes.
• Determine markets to be canvassed for qualified individuals and complete and maintain a perpetual member invitee roster.
• Develop new sales prospects by contacting individuals, groups, and companies in the community.
• Follow-up on telemarketing efforts, member referrals, leads, catering contracts, newspaper articles, lists, publications, etc.
• Organize the production of membership kits for sales calls and direct mail activities.
• Maintain accurate and up-to-date membership sales tracking and reports.
• Coordinate the preparation, organization, and implementation of Member promotional and marketing events to be scheduled at the club.
• Coordinate the completion and receipt of all Membership documents required for the sale of Memberships.
• Orient new members into the club by introducing them to key staff, members, and scheduling their introductory appointments.
• Prepare correspondence and handle telephone calls to Members and prospective Members.
• Act as a liaison between Club management and members. Listen to members’ concerns and complaints and report them to the General Manager.
• Assist in the writing of all membership marketing materials and media releases.
• Attend special events and activities to provide sales information and tours.
• Maintain prospective member information and individual files for each Club member and enter all information into the Member Database.
• Recruit, train, supervise, schedule, and evaluate membership office staff according to established club policies and procedures.
• Develop and adhere to a department budget; after approval, monitor and take corrective action as necessary to help assure that budget goals are attained.
• Establish short- and long-range goals to achieve membership sales objectives.
• Evaluate the effectiveness of selling strategies, recommend and implement changes as appropriate to attain goals.
• Attend staff meetings.
• Perform other assignments made by the General Manager.

EDUCATION / EXPERIENCE / SKILLS :

TYPICAL PHYSICAL AND MENTAL DEMANDS :

Send us your resume and let's get started!

TYPICAL WORKING CONDITIONS :

Work may be performed in an indoor or outdoor setting. Varied weather conditions are expected with exposure to heat / humidity, or cold weather. Moderate noise level in the work environment. Varying schedule to include evenings, holidays, and extended hours as business dictates.

Equal Employment Opportunity (EEO) Statement :

Our company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Americans with Disabilities (ADA) Accommodation Notice :

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.

Physical Requirements - Administrative / Office :

This position primarily involves sedentary work, including prolonged periods of sitting at a desk and working on a computer. The role may occasionally require standing, walking, bending, or lifting items up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements - Operations / Physical Jobs :

This role requires the ability to stand, walk, bend, stoop, and reach for extended periods of time. The position may involve lifting, carrying, pushing, or pulling objects weighing up to 50 pounds. Work may be performed indoors and outdoors in a variety of weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About The Ranch Country Club :

The rolling landscape with iconic views, upon which our beloved Ranch Country Club estate rests, has a long-winded and extensive history dating back to the 19th century. The land, homesteads, and overall appearance of The Ranch have changed alongside the passing of time and at the hands of the many owners who cared for it, but the tradition and roots where it was planted have stayed the same. From the original land grant given to the Marion family to the Ward Mansion and all the way to how the Club stands today, the Clubhouse holds strong with the integrity and passion of those who’ve passed through the threshold.

At The Ranch Country Club, we take pride in the traditions and values that have remained since the early days of The Ranch and hope always to be a place that our members can consider home.