Retail & Rental Associate

Overview

Job title : Retail & Rental Associate

Employer : Powder Mountain

Powder Mountain is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are a destination that fuses outdoor recreation with a cultural and hospitality program. Our core values connect visitors with a deeper sense of self and purpose.

Responsibilities

• Attend and complete all required training sessions and obtain all online certifications from applicable binding and helmet manufacturers.
• Attend vendor-led clinics.
• Provide consistent exceptional customer service.
• Assist guests through the rental process and in selecting equipment.
• Ensure all equipment is adjusted for the renter per industry standards and that waivers are signed where required.
• Provide appropriate instruction on rental equipment use and customer responsibility.
• Utilize the computerized rental solutions system to check out and check in equipment accurately.
• Inspect rental equipment for general condition and damage upon rental and return.
• Monitor guest flow and expedite the rental process as needed.
• Engage guests on the retail floor, answering questions in a prompt and professional manner.
• Assist in stocking and maintaining the retail sales floor.
• Use POS software to sell retail items and rental products; inform management of stock levels.
• Maintain a clean and organized shop appearance.
• Maintain in-depth knowledge of Powder Mountain terrain and provide terrain advice for an exceptional guest experience.
• Other duties as assigned.

Qualifications

Physical Requirements

Working Environment

Perks Of Joining Our Big-Hearted Champions

Seniorities & Employment

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