Outsource Disbursement Processor II

The Outsource Disbursement Processor II ensures that all tax bills, correspondence, current open items and C-Service reports are processed timely and efficiently for any states assigned with minimal assistance / supervision. The position researches prior open items such as missing payments, misapplied payments, and lost payments which may require penalty determination. The role has a solid understanding of Lender Business Rules and requires successfully manages individual pipeline and adheres to lender's Service Level Agreement and ELD's without compromise.

Tax Procurement and Payments

• Procures tax amount data from taxing agency jurisdictions. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions
• Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing
• Follows agency guidelines and special processing instructions
• Maneuvers successfully through all systems including Mainframe, TTS, and lender servicing system with the ability to advise of any unusual circumstances or requirements that could endanger the Service Level Agreement being met.
• Builds Tax Lines as needed utilizing the TED table
• Validates lender payees prior to making disbursements
• Completes Tax Processing Reports accurately prior to ELD (excluding Handle Manual if applicable)
• Completes all required processing on exception reports within SLA
• Balances all disbursements prior to end of day and submit all payment back daily

Workflow Management

Customer Service

Quality Control

This position will perform other duties as assigned based on the needs of the department.

Salary range : $17.16 - $20.00

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.