Customer Support Assistant

Job Description

We are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in this role you will be responsible for providing exceptional service to clients resolving inquiries and offering reliable support to ensure a seamless customer experience. This position is ideal for individuals who thrive in a structured professional environment and enjoy helping others succeed.

Responsibilities

Assist customers via phone email and internal communication channels with professionalism and accuracy

Provide clear information regarding services procedures and account-related inquiries

Maintain detailed records of interactions feedback and follow-up actions

Collaborate with internal teams to resolve issues efficiently

Identify opportunities to improve processes and enhance customer satisfaction

Uphold company standards service quality guidelines and confidentiality policies

Qualifications : Qualifications

Strong communication and interpersonal skills

Excellent organizational abilities and attention to detail

Ability to multitask and manage time effectively

Problem-solving mindset with a customer-first approach

Proficiency with basic computer systems and office tools

Professional attitude and willingness to learn

Additional Information :

Benefits

Competitive annual salary of $50000 $54000

Opportunities for professional growth and career development

Supportive and stable work environment

Comprehensive training and ongoing guidance

Full-time on-site position based in Minneapolis

Skill-building opportunities in communication service and administrative operations

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1