Lead Teller (Olney, MD)

Description

Position Description

This position is responsible for coaching, scheduling, and supervising all Tellers within a branch, in addition to providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA / AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Manage branch cash expectations including ATM servicing
• Supervise, coach, and train all Tellers within the branch to meet goals
• Assist Branch Manager with performance development of Tellers
• Analyze operating reports and coach less senior Teammates accordingly
• Develop and maintain knowledge of bank products, services, including other lines of business
• Other duties as assigned

Organizational Relationship

This position reports to the assigned leader of the branch.

Position Qualifications

Education & Experience

Knowledge & Skills

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.