Network Technician Meraki CCNA Hybrid

Job Description

Qualifications

• 5+ years’ experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN / WAN environments.
• 5+ years’ networking experience with extensive knowledge of TCP / IP, DNS, OSI, and related technologies.
• CCNA certification required (or equivalent proven experience).
• Strong knowledge of PCI DSS standards and retail network connectivity requirements.
• Expertise in VPN technologies, internet connectivity options, and remote support tools.
• Hands-on experience with Cisco Meraki full-stack cloud-managed solutions.
• Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool)
• Proven ability to collaborate effectively with users, vendors, and engineering staff.
• Excellent verbal and written communication skills.
• Demonstrated commitment to delivering legendary customer service at every interaction.
• Self-driven and career-growth–minded, with a focus on continuous learning and development.

Qualifications :

Additional Information

All your information will be kept confidential according to EEO guidelines.