Operations Readiness Manager
Join our dynamic team dedicated to delivering :
- Simplifying operations / tools for store service
- Proactively managing an accurate operations calendar of events
- Providing ongoing training and talent development for our Operations Team
- Offering support to Field Operations Leadership
Key duties and responsibilities :
Manage the Operations Planning CalendarSupport executive and senior leadershipMaintain communication cadence with OPS teams and Field Sales Support (FSS) for calendar alignmentOversee Compass Monthly Calendar as the Operations Scorecard OwnerCollaborate with Ops Scorecard owner, Learning & Development Liaison, and Operations Communications teamDesign Operations Planning & Alignment (OPA) MeetingsAssist in NCC and Verification meeting designContribute to meeting vision, creation, build-out, and developmentSupport Operations with Quality Visit structure, including Store Walk executionCollaborate with Learning & Development team to align on Operations Training coursesLead and support Area Leader Advisory CouncilEducation and experience :
Education : Bachelors / 4 Yr Degree
Years of relevant work experience : 5+
Years of management experience : 5+
Certifications / licenses : Food Safe Certification
Specific knowledge and skills :
Operations experience (internal or external)Retail Operations expertise with proactive planning for multiple zone and unit successUnderstanding of both Corporate and Franchise Operations businessesDesire to support Corporate and Franchise Operations businesses and leadership teamsEagerness to simplify processes and build ongoing leadership trainingCommitment to learning and growthProficient in Microsoft PowerPoint and ExcelStrong knowledge of Store Operations and experience in Franchisee relationsDemonstrated strong work ethics, exceptional leadership, communication, influencing, public speaking, and analytical skillsAbility to self-start and manage projects with multiple stakeholders, often Senior LeadershipStrong coaching and training abilitiesAble to work independently, multitask, and meet tight deadlines in a fast-paced, competitive environmentPay : $100,000.00 - $105,000.00 Annual