FLOOR SUPERVISOR - DUAL RATE PIT

Job Description

Job Description

Overview

SEMINOLE CASINO HOTEL IMMOKALEE

Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24 / 7 hours, no last call, the party never stops!

• All employees eat free on shift in our dining room!
• Weekly pay, bonus eligibility, and the best benefit package in SWFL!
• Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year !

Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner . The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis.

In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years .

We believe in making “More in Paradise ” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world , Get In and Get Moving !

OUR COMMITMENT TO SERVICE :

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

Responsibilities include, but are not limited to the following : Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include :

Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

Monitors and adjusts table game limits with respect to gaming volume.

Responsible for handling customer requests, including information, markers, and comps.

Ensures accuracy of all monetary transactions.

Responsible for compliance with all Seminole Gaming’s Compliance and Regulations and Federal CTR & SARC regulations.

Responsible for specific table games scheduling for Dealers. Responsible for maintaining a high level of subordinate performance & productivity.

Responsible for customer enjoyment and satisfaction.

Qualifications

WORK ENVIRONMENT

CLOSING

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).