IT Support Specialist IIIJefferson County, Colorado • Golden, CO, US
No longer accepting applications
IT Support Specialist III
Jefferson County, Colorado • Golden, CO, US
1 day ago
Job type
- Full-time
Job descriptionDiagnose and resolve computer hardware and software problems. Determine root problems for complex and inter-dependent technical hardware and software services. Escalate issues as appropriate to technical subject matter experts. Communicate diplomatically and skillfully with users. Develop project documentation that effectively communicates to both technical and non-technical audiences. Determine root issues and give appropriate feedback and instructions to users. Independent decision maker based on judgment to resolve a range of complex technical problems. Coordinate installation schedules with vendors and County entities. Provides technical support to customers in a professional manner and maintains goodwill, cooperation, and productive relationships. Other duties and responsibilities as assigned. 1 year of work-related experience in the installation and maintenance of systems for significantly sized local enterprise. Bachelor's degree in Computer Science, Information Technology or related field. Note an equivalent combination of education and experience is acceptable. 3 years plus HDI Help Desk Analyst and / or Systems Administration experience. 3 years plus hands-on hardware support experience. Certifications Desired : A+, MCSA, MCSE, MCITP or MCTS, VMware preferred. Experience deploying desktop computers and laptops as part of an annual refresh project. Asset management experience. IT Ticketing system experience. A desire to grow both intellectually and professionally. Proficient in using Microsoft Office Suite. Ability to articulate clearly and effectively to varying levels of customer. Strong written and verbal communication. Experience providing priority support to executives. Demonstrating initiative, innovation, and resiliency. Work independently and as part of a project team. Effective problem-solver. Desires to help and empower others. Analyze, assess, and interpret business requirements to identify technical successes and potential problems. Criminal History and MVR Background Checks are required for every position. Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and reference checks. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. All Jefferson County Employees must apply through their internal profile.
Join to apply for the IT Support Specialist III role at Jefferson County, Colorado
We are shaping technology's role in government and searching for an IT Support Specialist III to join our Service Desk team.
Essential Duties
- Perform a variety of computer system administration and support tasks via phone and in person.
- Analyze, construct, document, test, maintain, troubleshoot and support PC hardware, operating systems, software applications, peripherals.
- Support mobile devices and audiovisual systems for the entire organization.
- Problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
- Follow documented and approved procedures as identified by the supervisor and technical lead.
- Escalate issues as appropriate to technical subject matter experts.
Technical Hardware & Software Services
Effective Communication & Documentation
Qualifications
Minimum Qualifications
Preferred Knowledge, Skills And Abilities
Additional Job Information
Application
Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11 : 59PM on the posted cut-off date. Follow this link to apply now : Jefferson County Colorado Career Opportunities
Education & Experience
Work Experience : Minimum three years
Certifications
Languages
Category
Information Technology Services
J-18808-Ljbffr
Create a job alert for this search
It Support Specialist • Golden, CO, US
Related jobs
Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for ...Show more
The deadline to apply to this role is November 30th, 2025.This role is a hybrid position and will initially require 5 days per week in-office for the first two months to ensure deep product immersi...Show more
A company is looking for an IT Support Engineer to provide technical support as the first point of contact for employees.
Key Responsibilities Serve as the initial point of contact for IT support ...Show more A company is looking for an Inbound Customer Support Specialist II to provide customer assistance through inbound calls.Key Responsibilities Answer inbound calls from customers and provide helpfu...Show more 
As a leading technology service provider in Colorado, Go West IT is the trusted guide to the digital frontier.Our mission is to help companies benefit from technology by expertly guiding them to op...Show more A company is looking for a Support Specialist II to provide technical support and guidance to Administrators and Exam Takers.
Key Responsibilities Deliver customer support through phone, chat, and...Show more A company is looking for an IT Specialist - Service Desk Support and Systems Administrator.Key Responsibilities Identify, troubleshoot, and resolve user-reported technical problems involving work...Show more A company is looking for an Internet Tech Support Specialist.Key Responsibilities Answer inbound calls from customers regarding trouble repair for broadband services Utilize multiple systems for...Show more A company is looking for an IT Solutions Engineer for a remote position.Key Responsibilities Installation of enterprise grade software on servers and devices on the network Configuration of clou...Show more 
This position is posted by Jobgether on behalf of a partner company.We are currently looking for an IT Service Desk Specialist Tier 2 in Colorado (USA).
This role provides an excellent opportunity f...Show more A company is looking for an IT Support Technician.Key Responsibilities Provide technical support via various communication channels for IT products and services Troubleshoot a wide range of IT-r...Show more A company is looking for an IT Support Analyst to maintain IT infrastructure and provide operational support.Key Responsibilities Serve as the primary contact for practice owners, addressing ques...Show more 
Commonspirit Health Mountain Region.CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and wher...Show more
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive.
We are dedicated to supporting our customers and comm...Show more
Who We Are Executech is a full-service IT consulting firm trusted by businesses for nearly 20 years.We’re the largest and most award-winning IT provider in Colorado, offering unmatched opport...Show more
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, chil...Show more A company is looking for a Client Services Specialist II for the overnight shift.Key Responsibilities : Respond to client support requests via email, chat, and phone, addressing various concerns ...Show more A company is looking for a Service Desk Technician III to provide advanced technical support and customer service.Key Responsibilities Resolve complex service requests and incidents escalated by ...Show more A company is looking for an Application Support Specialist I.Key Responsibilities : Intake testing requests and collaborate with requestors to develop effective testing strategies Coordinate with...Show more 
Our Company Solve4’s team builds and maintains intuitive, reliable, and efficient technology systems for our customers across several industries including creative / media, event prod...Show more
IT Support Analyst
Justrite Manufacturing Co LLC • Broomfield, CO, United States
Full-time
Last updated: 30+ days ago • Promoted
Support Specialist
Zocks • Denver, CO, US
Full-time
Last updated: 4 days ago • Promoted
IT Support Engineer
VirtualVocations • Arvada, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
Inbound Customer Support Specialist
VirtualVocations • Arvada, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Support Specialist I
Go West IT • Greenwood Village, CO, US
Full-time
Last updated: 20 days ago
Support Specialist
VirtualVocations • Denver, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Specialist - Systems Administrator
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 1 day ago • Promoted
North Carolina Tech Support Specialist
VirtualVocations • Littleton, Colorado, United States
Full-time
Last updated: 1 day ago • Promoted
IT Solutions Engineer
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 7 days ago • Promoted
IT Service Desk Specialist Tier 2
Jobgether • CO, US
Remote
Full-time
Quick Apply
Last updated: 18 days ago
IT Support Technician
VirtualVocations • Littleton, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Support Analyst
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
Business Support III
Common Spirit Health • Denver, CO, US
Full-time
Last updated: 3 days ago • Promoted
Trust Operations Specialist III
Umpqua Bank • Denver, CO, US
Full-time
Last updated: 30+ days ago • Promoted
IT Service Desk Specialist Tier 2
Executech • Denver, CO, US
Full-time
Quick Apply
Last updated: 19 days ago
Supportive Services Specialist - 10654
Colorado Coalition for the Homeless • Denver, CO, United States
Full-time
Last updated: 8 days ago • Promoted
Client Services Specialist II
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Desk Technician III
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 13 days ago • Promoted
Application Support Specialist
VirtualVocations • Boulder, Colorado, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Support Specialist, Solve4
Unbridled • Denver, CO, US
Full-time
Quick Apply
Last updated: 21 days ago