20252 - SAP FCM Business Analyst

20252 - SAP FCM Business Analyst
Savannah, GA (100% onsite)

CBU: HMGMA

Company Overview
Hyundai AutoEver America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities. This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth. Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology. Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm. We are evolving into a hyper-connected ICT company, bridging industry and everyday life through:

• Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform,
• Smart Factory solutions that intelligently optimize vehicle production lines,
• And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks.

Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.

Purpose of this Position:
This is a SAP FCM Business Analyst role that supports FCM solutions for Hyundai Motors Manufacturing. In addition to supporting business systems like SAP sales, material management and production planning, the analyst will also act as a liaison to collaborate with Korea HQ to enhance and implement FCM best practices. This position requires a deep understanding of SAP FCM and the ability to communicate and coordinate with various stakeholders effectively.
The SAP Business Analyst is responsible for assessing, estimating, supporting, and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements, and service delivery (break/fix) across all HAEA-AM-supported instances.
The SAP Business Analyst will be accountable for the ERP project, enhancement assessment, and execution, including service delivery (break/fix) on our CBU's SAP ERP instance.
As such, the Business Analyst will be the key person for CBU businesses where HAEA-AM supports CBU's SAP environments. This will include day-to-day working with SAP users and business partners in the sites within the scope of the role.
The SAP Business Analyst will collaborate with other team members, to ensure that enhancements are delivered, leveraging the global resource pool cost-effectively without negatively impacting quality, and providing support in resolving service delivery matters and ensuring SLAs for service are met.
The position requires access to detailed and confidential information of SAP FCM modules (MM, SD, PP, etc..). involved in the keep it running and evolutive maintenance of SAP ERP solution.

1. Takes the lead role in Assisting with the business case, Planning and monitoring, eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication, and Requirements analysis.
2. Along with the other team members, oversee Incident management, Checking and solving customizing issues, Bug fixing, Investigation of escalated problems, Monitoring of interfaces and replications, Enhancement management, Analysis and application implementation, improvements, Writing general as well as detailed, functional specifications, Integration tests, and business support for UAT, the application documentation, Contribution to workload estimations.
3. Keeps a general overview of the solution's architecture and evolution and is accessible for all matters in the functional domain of SAP FCM.
4. Stay updated with technical developments and evolutions in SAP FCM.
5. Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP.
6. Decomposes high-level information into details and can animate workshops with end-users and business representatives.
7. Distinguishes requests from the underlying business needs.
8. Maintains a regular physical presence close to business interlocutors and Key Users to assist them in the development and daily management of their applications.
9. Respect the operating procedures and methodology effective within HAEA-AM.
10. Respect working in collaboration with external partners according to the HAEA IT model.
11. Supports HQ teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU.
12. On-call support.
13. Performs other duties as assigned.
    
    

Scope Indicators:
The role is crucial in ensuring the SAP FCM system's smooth functioning and supporting the organization's financial consolidation and management processes. To effectively measure and evaluate your performance, it is essential to establish a set of key indicators that reflect the scope of your responsibilities and the desired outcomes. Here are some indicators that can help you gauge your success in this role:

1. System Stability
2. Issue Resolution Time
3. Data Accuracy
4. Process Efficiency
5. Compliance and Governance
6. User Training and Support
7. Stakeholder Satisfaction
8. Continuous Improvement Initiatives
9. Documentation and Knowledge Management
10. Team Collaboration and Leadership

By monitoring these indicators, you can assess your performance as a SAP FCM Business Analyst and identify areas for improvement. Regularly review and analyze these indicators to drive continuous improvement, enhance system performance, and contribute to the organization's financial management goals.

Supervisory/Decision Making:
There will be no supervision of other employees but you will be making some intermediate to complex decision-making for the betterment of the SAP IT team.

Results/Expectations:

The results for an SAP FCM Business Analyst may include:

1. Stakeholder Satisfaction
2. Continuous Improvement Initiatives
3. Documentation and Knowledge Management
4. Team Collaboration and Leadership

These results can be measured through stakeholder feedback, process efficiency metrics, documentation completeness and accuracy, and team performance evaluations
Required Skills:

Education:
Bachelor’s Degree in computer science, Business Analytics, Statistics, Mathematics, Engineering, or a related field.

Related Work Experience (Yrs.)
- At least 3-5 years of hands-on configuration, development, or support of SAP MM/PP/SD area.
• Minimum of 3 years of ERP Project Execution/ management experience.
* Experience in Repetitive and Discrete Manufacturing environment
• Preferred experience in the Automotive industry

Skills/Knowledge
• Ability to set expectations, explain and champion detailed technical concepts to peers, management, and business partners
• Ability to translate details into specific tasks needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Proven ability to work creatively and analytically in a problem-solving complex environment
• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
• Strong negotiation/persuasion and analytical skills
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis

Nice to Have Skills:
• SAP FI/CO certification.

Salary Range: $68,680 to $98,208 per yr. + a fantastic benefits package as a FTE.

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