Clinical Liaison (Hospice)

Job Type

Full-time

Description

The Lifted Difference

At Lifted Hospice, our mission is simple yet powerful: Helping people live life to the fullest. We serve the communities where we live and work by delivering compassionate, clinically excellent end-of-life care. With a commitment to dignity, comfort, and quality of life, we walk alongside patients and their families-meeting them where they are, when they need it most.

What makes us different is how we show up. We care for patients and families like they're our own-and we support each other the same way. At Lifted Hospice, you'll be part of a culture built on trust, unity, and joy. We serve from a place of favor, and we never forget the sacredness of what we do.

A Calling with Impact

At Lifted Hospice, our Clinical Liaisons meet patients and families at the bedside, often in moments of crisis-and guide them toward comfort, clarity, and support. You help people understand what hospice is, when it's needed, and how it brings relief and dignity.

You bring clinical expertise into emotionally complex moments, helping physicians trust the timing and families feel safe moving forward. Your presence reassures, informs, and opens the door to care that honors life and brings peace.

This is nursing at its most impactful-offering not just medical insight, but confidence, trust, and compassion in a sacred moment.

Your Role in the Mission

As a Clinical Liaison, you are the clinical bridge between acute care and hospice care. You serve as the trusted clinical voice of Lifted in hospitals, facilities, and provider offices-translating medical needs into meaningful action.

You assess eligibility with discernment, advocate for timely referrals, and equip families to make informed decisions. You work closely with physicians, case managers, and care teams to ensure patients receive the right care at the right time.

You embody the Lifted Promise by putting people first, communicating with clarity and kindness, and helping ensure that no one misses the opportunity for care that brings dignity, relief, and peace.

Key Responsibilities Include:

• Assess hospice eligibility - Conduct timely, compassionate clinical evaluations to determine appropriateness for hospice services in alignment with Medicare Conditions of Participation and Lifted standards.
• Perform and support admissions - Complete on-site assessments and admissions when needed, and facilitate the transition process by gathering documentation and coordinating with the hospice team.
• Guide patients and families - Provide clear, empathetic education about hospice philosophy, services, and benefits to support informed decision-making.
• Build referral relationships - Establish and maintain strong connections with hospitals, specialists, long-term care facilities, and healthcare providers to support appropriate and timely referrals.
• Support outreach strategy - Implement clinical outreach and marketing plans under the direction of the Chief Sales Officer to promote Lifted's mission and expand access to care.
• Educate and train others - Deliver in-service education to referral partners and assist in training Hospice Liaisons using specialty clinical roadmaps and field tools.
• Expand access to higher levels of care - Assist in building and clinically maintaining General Inpatient (GIP) contracts within assigned regions.
• Represent Lifted with professionalism - Serve as the clinical voice of Lifted Hospice in hospitals, facilities, and provider offices, offering trusted insight and compassionate presence.
• Collaborate across teams - Work closely with admissions, nursing, outreach, and leadership to ensure a seamless, people-first experience.
• Maintain accurate documentation - Complete clinical documentation thoroughly and promptly, in compliance with regulatory and Lifted standards.
• Ensure compliance and integrity - Conduct all outreach, education, and clinical activities in accordance with healthcare laws, ethical standards, and Lifted policies.
• Remain flexible and responsive - Maintain a responsive schedule to meet the needs of patients and referral partners, including early mornings, evenings, weekends, and local travel.

Skills and Qualifications

• Graduate of an accredited nursing program (Diploma, Associate, or Bachelor's) with an active RN or LVN license in good standing.
• Clinical experience in a healthcare setting is required; hospice, palliative, or hospital-based experience is preferred.
• Specialized knowledge of end-of-life care, symptom management, or clinical decision-making preferred.
• Demonstrated clinical competency aligned with current nursing standards of practice.
• Excellent interpersonal and relationship-building skills, with the ability to engage compassionately and confidently with patients, families, physicians, and referral sources.
• Strong verbal and written communication skills, including the ability to present hospice services and eligibility clearly to both clinical and non-clinical audiences.
• Working knowledge of hospice care, referral pathways, and relevant healthcare regulations and standards.
• Proficient in clinical documentation and EMR/charting; experience with hospice systems is a plus.
• Strong planning, time management, and independent work skills in a fast-paced, field-based environment.
• Professional, composed, and adaptable in sensitive or high-pressure situations.
• Must be able to read, write, and communicate clearly in English.
• Current driver's license, reliable transportation, and valid auto liability insurance.

Where You'll Work

In this role, you'll spend most of your time in the field-meeting patients and families at the bedside and collaborating closely with physicians, discharge planners, and care teams across hospitals and facilities. You may also meet with families in their homes to assess eligibility and support timely transitions to hospice care.

This is a dynamic, mobile role that requires daily local travel, flexibility in scheduling, and the ability to respond to urgent needs-sometimes outside traditional business hours. You'll need to be comfortable navigating clinical settings, building trust quickly, and representing Lifted with professionalism and compassion in emotionally complex situations.

At Lifted Hospice, we don't just work together-we move forward together.

Benefits for Full-Time Team Members Include:

• Paid Time Off
• Employer paid life insurance policy
• Employer contributions toward employee health and dental insurance
• Comprehensive benefits, including medical, dental, vision, life, and both short-term and long-term disability coverage
• 401(k) Plan - includes discretionary profit-sharing contribution(s)

Salary Description

$90,000 - 95,000