Director, Field Technologies

Job Description

Job Description

Preferred location in Atlanta, GA; Phoenix, AZ; Houston, Austin or Dallas, TX; or Manassas, VA.

The Director of Field Technologies will own the end-to-end management of technology deployments for Sitemetric’s customers. This role blends project management, technical expertise, and customer engagement to ensure every deployment delivers maximum value and positions Sitemetric as a trusted partner. The ideal candidate has a strong technical foundation, experience leading large-scale projects, and the ability to collaborate across sales, customer success, and site logistics teams.

You'll be responsible for creating deployment experiences that reflect our "boots on the ground" philosophy—combining cutting-edge sensor technologies with the hands-on, practical approach that construction professionals expect. This role requires a proven leader who can establish comprehensive field service capabilities from the ground up, including IoT deployment strategies, enterprise implementation programs, and technology optimization initiatives tailored to the unique demands of construction and industrial environments.

About Sitemetric

At Sitemetric, we turn technology into services that transform how the world is built.

This enables our customers to lead the change in critical areas of construction operations : workforce, safety, security, reporting, communications, logistics, and more.

We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.

We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

About the Role

As the Director of Field Technologies , you will lead the planning and execution of customer technology deployments, ensuring projects are delivered on time and with maximum impact. You’ll act as both a project manager and technical subject matter expert , guiding customers through configuration, training, and adoption of Sitemetric and partner solutions.

This role requires strong customer engagement skills , from collaborating with executives to working alongside IT and field teams. Ultimately, you’ll play a critical role in ensuring Sitemetric delivers exceptional outcomes and long-term value to its customers.

Key Responsibilities

This position reports to the VP, Customer Success and works across the entire organization and includes the following responsibilities :

Team Management & Leadership

• Hire, train, manage and coach a team of field technicians and project managers across multiple geographic regions
• Conduct regular one-on-ones, performance reviews, and skills development sessions
• Lead regular team meetings and ensure consistent service delivery standards
• Foster a high-performing, customer-obsessed culture that prioritizes ownership and responsiveness
• Support recruitment and onboarding of new team members in partnership with HR

Project Management

Implementation & System Configuration

Customer and Partner Engagement

Process Improvement & Quality Assurance

Training and Education

Troubleshooting & Issue Resolution

An ideal candidate has :

Qualifications

Perks & Benefits

As part of the Sitemetric team, you'll receive :

Additional Information

The base pay for this position ranges from $150,000 to $185,000 per year. Pay is based on a number of factors including market location and jobsite upon which work is being performed, and may vary depending on job-related knowledge, skills, credentials, and experience.

How to Apply

Interested individuals should apply on Sitemetric.com / careers. Sitemetric accepts applications on an ongoing basis.

Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.