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Client Services Coordinator

Client Services Coordinator

Ethos Veterinary HealthSan Francisco, CA, US
2 days ago
Job type
  • Full-time
Job description

Client Service Coordinator Veterinary San Francisco

SAGE-SF is a premier 24-hour emergency and specialty referral center located in the beautiful Bay Area. Known for our commitment to compassionate care and innovative treatments, we proudly offer a range of specialized services, including surgery, internal medicine, cardiology, oncology, and more. Our hospital is equipped with state-of-the-art technology, including MRI, CT, fluoroscopy, and digital radiography, allowing us to provide groundbreaking treatments and exceptional patient outcomes.

At SAGE-SF, we pride ourselves on fostering a supportive, inclusive environment where collaboration, respect, and kindness are at the heart of everything we do. We value every team member and their contributions, striving to create a space where people feel inspired, supported, and excited to grow their careers.

Why Join Our Client Services Team?

  • Impactful Work : Be the first point of contact for pet owners in need, offering support and guidance during crucial moments.
  • Dynamic Environment : Engage with a variety of cases daily, ensuring every day is unique and rewarding.
  • Teamwork and Collaboration : Work alongside passionate veterinary professionals dedicated to providing the best possible care.
  • Professional Growth : Opportunities for training and mentorship to develop your skills and advance your career.
  • Supportive Culture : Join a team that prioritizes mental wellness and combats compassion fatigue through a focus on positivity and mutual support.

What To Expect

  • Friendly, Inclusive Culture : Teamwork rooted in mutual respect, kindness, and a shared commitment to our mission.
  • Comprehensive Training and Mentorship : You'll receive hands-on support from experienced staff to ensure you're confident in your role.
  • Career Development Opportunities : We encourage professional growth through ongoing education, certifications, and career advancement.
  • Innovative Thinking : Your ideas and feedback matter. We embrace change and continuously evolve to meet our clients' needs.
  • Focus on Well-Being : We recognize the challenges of veterinary work and prioritize creating an environment where team members feel valued and supported.

    • More About You

  • You have at least one year of experience in a client services role, preferably in a veterinary or medical setting.
  • You are a friendly, empathetic, and dependable team player who genuinely cares about helping clients and supporting your colleagues.
  • You excel at managing multiple tasks in a high-pressure environment while maintaining a calm, compassionate demeanor.
  • You're passionate about creating a positive client experience and building trust with pet owners.
  • You value teamwork and contribute to a collaborative, uplifting culture where everyone is focused on achieving shared goals.

    • What We Can Offer You

  • A welcoming, inclusive workplace where your contributions are valued and celebrated including :
  • Competitive hourly rate ranging $26-$30 (includes additional $5.50 / hr for hours worked between 6pm and 6am)
  • 401(k) with company match.
  • Tuition reimbursement for continuing education and career development.
  • Paid licensing fees and membership dues for professional organizations.
  • Discounts on pet care services, medications, and products.
  • Health and Wellness :
  • Comprehensive health, dental, and vision insurance.
  • Mental health support, including Employee Assistance Programs (EAPs).
  • Onsite therapy or wellness sessions for staff. (Not all locations)
  • Pet-Friendly Perks :
  • Bring-your-pet-to-work policy.
  • 50% discount on ER / Specialty veterinary care
  • Work-Life Balance :
  • Flexible schedules with 4-day workweeks. (4 / 10 hour shifts)
  • Competitive PTO plan
  • Career Growth :
  • Paid continuing education opportunities and conferences.
  • With over 150 hospital and clinics in North America, career advancement has no limits
  • Employee Engagement :
  • Team-building events, retreats, or outings.
  • Monthly staff recognition programs with rewards.
  • Access to a well-equipped break room with snacks and drinks.
  • Regular staff meetings to encourage communication and collaboration.
  • Birthday celebrations and work anniversaries.

    • If you have prior experience in veterinary medicine, we encourage you to apply today!

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    Client Service Coordinator • San Francisco, CA, US

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