Senior Director, Manual Quoting

Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking a seasoned and results-driven Senior Director, Manual Quoting to lead and scale our team responsible for manual quoting operations. In this critical leadership position, you will be responsible for the overall strategy, performance, and efficiency of our manual quoting department. The ideal candidate will possess a deep understanding of manufacturing processes, strong leadership skills, and a proven track record of building and managing high-performing teams in a fast-paced environment.

Responsibilities

• Lead and manage a large team of manual quoters, providing mentorship, training, and performance feedback to drive professional growth and operational excellence.
• Develop and execute the strategic vision for the manual quoting department, focusing on improving accuracy, speed, win rate and efficiency to enhance the customer experience.
• Establish and monitor key performance indicators (KPIs) for the team, analyzing data to identify trends, opportunities, and areas for improvement.
• Collaborate cross-functionally with Sales, Engineering, Product, and Supply Chain teams to optimize workflows and ensure a seamless quoting and ordering process.
• Drive continuous process improvement initiatives, leveraging technology and data to streamline operations and scale the team's capabilities.
• Oversee the development and implementation of training programs and quality control measures to maintain a high standard of quoting accuracy.
• Manage department budget, resources, and staffing to meet business goals and adapt to evolving demands.
• Serve as a key thought leader on best practices for manual quoting within the organization.

Qualifications

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles : Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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