Senior Technician

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

We are searching for a Senior Technician who will support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution.

Role Description :

• Serve as a subject matter expert across telecom platforms (GSM, UMTS, LTE, IP, messaging).
• Provide leadership in managing network outages from localized incidents to network-wide events.
• Lead and mentor NOC personnel, offering technical guidance and skill development.
• Develop and maintain training programs and operational documentation.
• Communicate effectively with internal and external stakeholders regarding service impacts and resolution progress.
• Provide 24 / 7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues.

What You Need :

Work Schedule and Travel :

Compensation Range : $72,000-$108,000

Benefits : Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year, 10 paid holidays, and are eligible for paid bereavement leave and jury duty.

What We Believe : We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity.

Equal Employment Opportunity Statement : UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law.

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