Assistant Manager, Event Security

Hawai?i Convention Center Event Security Manager

Just steps from Waik?k?, the Hawai?i Convention Center is an event destination like none other a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating. Designed by world-renowned architects Wimberly Allison Tong & Goo and LMN, this luminous structure shines like a gem tucked into its tropical setting, blending state-of-the-art technology with authentic island ambiance as a monument to the cultural diversity and legendary spirit of aloha that inspires attendees to see the world in a new light.

Manage Event Security Program

• Disseminates department / company policy information and ensures compliance.
• Provides day-to-day management of Event Security Officers to meet the needs of the venue and client(s).
• Creates and manages labor schedules and attendance. Maintain ESO schedules using approved scheduling program, including creation of event, random scheduling of ESOs, approval of hours worked for payroll and billing purposes.
• Manage ESOs on duty working events, including but not limited to : Ensure proper placement of staff, attend to requests from ESOs on duty, ensure that on-site customer is satisfied with security services, coordinate with CSO staff and on-duty security supervisor, manage last minute changes and adjustments to security staff assignments to meet changing environments.
• Prepare for and attend weekly internal meetings concerning on-going and future events.
• Prepare for and attend meetings with customers concerning event security.
• Reports violations to company and / or department policies to upper management and / or Human Resources. Schedule meetings accordingly to review staff performance and to discuss necessary action(s). Provide documentation and recommendations, which may include disciplinary action or termination of employment.
• Disseminates reports to executive management and / or other staff to ensure awareness of security issues.
• Properly monitors pertinent information from management concerning departments, duties or current events and communicates information to staff as needed.
• As part of the Security and Guest Services department, may need to perform patrolling duties or shift / post relief to assist direct and indirect reports.
• Investigates and seeks resolution of client issues regarding Event Security.
• Perform random and periodic checks of event security personnel (ESOs & third-party vendors) and correct any deficiencies in security protocol.
• May assist in providing regular safety training to staff.
• Assist Building Security in maintaining event parking

Emergency Evacuations and Crisis Scenarios : Assists in Emergency Evacuation and Crisis Scenario situations, practices and drills.

Financial Management :

Contract Labor :

Required Qualifications (Job Knowledge, Skills, and Education) :

Salary Range : $60,000 - $70,000 annually