Talent.com
Customer Service Specialist

Customer Service Specialist

Staffmark GroupAlexander, NY, United States
24 days ago
Job type
  • Full-time
Job description

Staffmark is seeking a Customer Service Specialist to join a well-established team in Geneseo, NY. If you have strong communication skills, experience in collections, and a customer-focused mindset, this is a great opportunity to grow your career in a supportive and structured environment.

  • Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY

Pay : $17.20 - $17.75 / hour + Monthly Bonus Opportunities

Schedule : Training :

  • Monday - Thursday : 8 : 00 AM - 5 : 00 PM
  • Friday : 8 : 00 AM - 4 : 30 PM
  • Post-Training (Flexible Schedule) :

  • Monday - Thursday : 8 : 00 AM - 9 : 00 PM
  • Friday : 8 : 00 AM - 7 : 00 PM
  • Employees choose 8-hour shifts within the available timeframes. Must work one evening (until 9 PM) per week.
  • Under close supervision, you will contact debtors regarding account delinquencies, explain available repayment options, and follow up as needed. You will also handle skip tracing, basic data gathering, and assist with account verification related to wage garnishments or legal resolutions.

    Responsibilities :

  • Contact debtors regarding delinquent accounts and payment options
  • Make inbound and outbound collection calls
  • Skip-trace to locate debtor contact and employment information
  • Negotiate payments, arrangements, or escalate complex cases
  • Document all interactions and follow scripts verbatim
  • Perform data verification for special cases (e.g., disability, bankruptcy, etc.)
  • Comply with federal / state regulations and internal policies
  • Other duties as assigned based on the line of business
  • Qualifications :

  • High school diploma or GED required
  • Minimum 1 year of collections experience
  • Strong reading, typing, and communication skills
  • Familiarity with modern office procedures and computer systems
  • Excellent attention to detail and organizational abilities
  • Ability to follow procedures and work independently
  • Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

    Interested? Click "Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.

  • Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY
  • The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Staffmark

    Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

    To read our Privacy Notice for Candidates and Employees / Contractors, please refer to our Privacy Notice for Candidates and Employees / Contractors .

    By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and / or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

    Create a job alert for this search

    Customer Service Specialist • Alexander, NY, United States

    Related jobs
    • Promoted
    Telemarketer

    Telemarketer

    TradeJobsWorkForce14220 Buffalo, NY, US
    Full-time
    Telemarketer Job Duties : Identifies prospects by reading telephone and zip code directori...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relations Specialist

    Customer Relations Specialist

    Candlelight CabinetryLockport, NY, US
    Full-time
    Position Title : Customer Relations Specialist.Candlelight Cabinetry is a leading B2B manufacturer specializing in building and finishing custom and semi-custom cabinetry for the home.Founded in 199...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Teammate

    Customer Service Teammate

    GO Car WashBrockport, NY, US
    Full-time
    GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!.At GO Car Wash, we're...Show moreLast updated: 30+ days ago
    Part-Time Customer Service Rep

    Part-Time Customer Service Rep

    UsaSurveyJobBoardBergen, New York, United States, 14416
    Full-time +1
    Part-Time Customer Service Rep.Earn from Home Panelist Program - Customer Service Agent - Data Entry Agent - Work from Home & Part-time. We are currently seeking online assistance in our work at hom...Show moreLast updated: 5 days ago
    Front End Customer Service

    Front End Customer Service

    Wilkins RVChurchville, NY, US
    Full-time
    Quick Apply
    Wilkins Recreational Vehicles Job Title : Customer Experience Coordinator – Full Time We believe talent makes a difference!. Join an award-winning team offering excellent earning potential and ...Show moreLast updated: 16 days ago
    • Promoted
    Call Center Representative III

    Call Center Representative III

    University of RochesterBatavia, NY, US
    Full-time
    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect...Show moreLast updated: 13 days ago
    Customer Service Associate

    Customer Service Associate

    Rebel Convenience StoresBuffalo, New York, United States, 14206
    Full-time
    Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates t...Show moreLast updated: 27 days ago
    Retail Customer Service Associate

    Retail Customer Service Associate

    Fedex GroundUSA, New York, Blasdell
    Part-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 28 days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Service ExpertsDepew, NY, US
    Full-time +1
    Position Title : Customer Service Specialist.Reports To : General Manager or Office Manager.Status : Full-time, Regular position. Category : Customer Service / Support.Location Address : 2914 Walden Avenue...Show moreLast updated: 30+ days ago
    • Promoted
    TSA Support Agent

    TSA Support Agent

    TradeJobsWorkforce14270 Buffalo, NY, US
    Full-time
    We’re looking for a TSA Support Agent to adapt to shifting priorities and business needs, respond promptly to inquiries and resolve basic issues, and maintain accurate records and documentation.Oth...Show moreLast updated: 30+ days ago
    • Promoted
    RV Customer Service Advisor

    RV Customer Service Advisor

    Wilkins RVChurchville, NY, US
    Full-time
    We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, s...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Specialist

    Customer Service Specialist

    Staffmark GroupStrykersville, NY, United States
    Permanent
    Customer Service Specialist - Join a Leading Federal Contract Team.Are you a customer service professional with strong communication skills and a passion for problem-solving? We're seeking a Custom...Show moreLast updated: 4 hours ago
    • Promoted
    Customer Service Specialist - Remote

    Customer Service Specialist - Remote

    TradeJobsWorkForce14269 Buffalo, NY, US
    Remote
    Full-time
    Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Associate

    Remote Customer Service Associate

    TradeJobsWorkforce14228 Buffalo, NY, US
    Remote
    Full-time
    As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ch...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensOrchard Park, NY, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeAlden, NY, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Netflix Customer Service Advisor (Remote)

    Netflix Customer Service Advisor (Remote)

    TradeJobsWorkforce14228 Buffalo, NY, US
    Remote
    Full-time
    Take the next step in your career as our new Netflix Customer Service Advisor (Remote) to follow safety procedures and company policies, gain knowledge of company offerings to better serve clients,...Show moreLast updated: 30+ days ago
    • Promoted
    FedEx Customer Service Agent

    FedEx Customer Service Agent

    TradeJobsWorkforce14219 Buffalo, NY, US
    Full-time
    Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication.Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain e...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarNewfane, NY, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    Customer Service Associate

    Customer Service Associate

    Savers / Value VillageHamburg, NY, US
    Full-time
    Job Title : Customer Service Associate .Our starting pay ranges from $15.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hardware Sorte...Show moreLast updated: 30+ days ago