Library Assistant I : Central Library - Youth & Family Services Job at City of Ch

Library Assistant I : Central Library - Youth & Family Services

The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service. The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant I.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include :

• Assisting with the promotion of literacy and STEM / STEAM programming.
• Assisting and instructing customers in acquiring library cards, checking out materials, and finding print and electronic materials.
• Providing homework help, research support, and computer assistance.
• Delivering high-quality programming to schools and community locations.
• Performing collection maintenance tasks such as holds, shelving and shelf reading, damaged materials and discards.
• Promoting CPL services and programs using approved social media.
• Participating in CPL system-wide committees.
• Performing other duties as assigned.

Required Qualifications :

Preferred Qualifications : The ideal candidate is skilled at delivering excellent customer service. The candidate should enjoy working and assisting customers of all ages and backgrounds. Interested applicants should exhibit computer proficiency.

The City of Chesapeake is an Equal Opportunity Employer and values diversity in its workforce.

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