Supervisor, Dispatch

Dispatcher Supervisor

The Dispatcher oversees and coordinates freight traffic and off-hour's customer service to ensure that company and customer expectations are met. Communicates with Independent Contractors (I / C) on their availability, match loads with I / C and customers and ensures that all pickups and delivers are met.

Critical Job Functions :

• Review each terminal's load plan.
• Answer picks up calls from customers.
• Prioritize pickups to efficiently use trucks and maximize customer satisfaction.
• Ensure that all customer pickups are made.
• Manage pickup and delivery appointments.
• Give drivers advances to pay for breakdowns and unloading.
• Administer company policy as needed.
• Administer tracking system for pickups and delivery.
• Coordinate freight movement with drivers and freight handlers.
• Provides assistance and information to Independent Contractors who has broken down notifying origin and destination terminals.
• Provide safety information to Independent Contractor's in reference to accidents, breakdowns, and delays.
• Provides leadership to others through example and sharing of knowledge.
• Other duties as assigned.

Job Requirements :

Physical Demands and Work Environment :

Compensation : $63,000 to $70,000 per year.

Location : Philadelphia, PA

Benefits : PTO, Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k

The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!