Technical Support RepresentativeCornerStone Technology Talent Services • Irving, TX, US
Technical Support Representative
CornerStone Technology Talent Services • Irving, TX, US
7 hours ago
Job type
- Full-time
Job description1+ year in technical support, help desk, or IoT / home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor’s degree preferred .
🚀 Join us as a Technical Customer Service Representative – Onsite in Irving, TX
🛠️ What You’ll Do
- Conduct QA for home
- review photos, validate property details, guide users through self-inspections.
- Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
- Provide installation support and onboarding for PryzmIQ and AWTOS.
- Proactively engage users to drive adoption and satisfaction.
- Document findings and provide feedback for product improvement.
🧠 What You Bring
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Technical Support Representative • Irving, TX, US
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