Account Installation Specialist II (Remote)

Specialist, Account Installation II

Purpose : The Specialist, Account Installation II is responsible for the installation of more complex assigned accounts into core platforms and complimentary systems, including, but not limited to : development of the account structure and billing set up to align with documented account requirements, coordination of structure revisions, researching and resolving setup and structure issues, database management, and management of related administrative documents. Provide new hire support through training and pre-auditing as well as cross-training existing associates.

Essential Functions :

• Perform installation of more complex assigned accounts, including, but not limited to : development of the account structure and billing set up to align with documented account requirements, coordination of structure revisions, researching and resolving setup and structure issues, database management, and management of related administrative documents.
• Audit contract loads for adherence to quality measures and reporting standards.
• Researching errors by comparing Account Management documentation against multiple internal systems. Reconciling reports and group set up discrepancies, as well as analyzing transactional data and retroactive eligibility changes.
• Update internal databases to maintain tracking information. Monitor daily report for inventory control.
• Responsible for new hire support through training and pre-auditing as well as cross-training existing associates.

Qualifications :

Salary Range : $36,792 - $67,452

Salary Range Disclaimer : The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as the scope and responsibilities of the position, the candidate's work experience, education / training, internal peer equity, and market and business considerations.

In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs / plans, and 401k contribution programs / plans (all benefits / incentives are subject to eligibility requirements).

Department : Enrollment and Account Install

Equal Employment Opportunity : CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Physical Demands : The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US : Must be eligible to work in the U.S. without Sponsorship.