Sr. Support Specialist (26775)

Sr. Sales Support Specialist

Location : San Jose, California, United States

Company : Super Micro Computer

Date : Oct 9, 2025

Job Summary : Supermicro's Sales Support team is looking to add a dynamic Sr. Sales Support Specialist to assist one of our Sales teams in managing customers and their orders. The Sr. Sales Support Specialist will also be a liaison across internal departments, as well as provide product information to customers and support customer account maintenance. This position is responsible for providing technical and administrative product information to customers as well as daily sales order processing and data entry.

Essential Duties and Responsibilities

• Sales account maintenance, providing technical and administrative product information
• Perform daily clerical and office maintenance tasks such as typing correspondence, coordinating, data entry, quotations and process documents
• Monitor inventory, follow up ETA with purchasers
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments
• Provide assistance for intra-company project coordination between sales and non-sales departments
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
• Develop superior customer service relationships with prospects
• Produce daily reports for clients
• Provide backup support for the supervisor and team members
• Additional duties per supervisors' request

Qualifications

Location and Working Conditions

This position requires regular in?office attendance at the San Jose, California office. Employees are expected to be present during standard working hours as determined by the company.

Salary Range

$75,000 - $90,000

Salary will depend on location, level, education, training, specific skills, years of experience, and comparison to other employees in this role.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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