Technical Assistant

Job Description

Job Description

Salary : $55,000 - $70,000

Technical Assistant

Location : Edwards, CO

Company : Mitchell and Company (MaC)

About Us

Mitchell and Company (MaC) is a trusted IT consulting firm serving businesses, schools, government agencies, and residential clients throughout Western Colorado. With offices in Carbondale and Edwards, weve been providing hands-on, relationship-based technology services since 1996. We take pride in delivering high-quality support built on personal connection, technical excellence, and community trust.

Position Summary

We are seeking a Technical Assistant to support our Edwards team. This entry-level position is ideal for individuals with a strong interest in technology, a professional attitude, and a desire to grow their career in IT. You will assist both technical consultants and office staff with day-to-day operations, including phone triage, equipment preparation, basic IT tasks, and logistical support for projects.

This is a hands-on opportunity to develop real-world experience and build a career path through our structured in-house training and mentorship program, with potential advancement into higher-level consulting roles.

Responsibilities

• Answer and triage incoming client phone calls and direct requests to appropriate staff
• Assist with scheduling, organizing materials, and coordinating office activities
• Prepare and stage computers and equipment for client deployments
• Provide basic technical support under supervision (e.g., setting up accounts, printers, or software)
• Accompany senior consultants on-site for installation and troubleshooting tasks
• Track inventory, organize tools and hardware, and manage equipment checklists
• Run errands and assist with procurement as needed
• Support internal IT and office systems

Qualifications

Preferred (Not Required)

Career Path & Training

We are committed to developing talent from within. This position offers a clear pathway for advancement through our structured training and professional development program, which includes :

Compensation & Benefits