Utility Billing Services Supervisor

Accounts Receivable Collection Lead

Lead and oversee the City of Boise's accounts receivable collection efforts, ensuring accuracy, efficiency, and compliance with all laws, ordinances, and city policies. This role offers the opportunity to work independently while making a direct impact on the city's financial operations. Required knowledge, experience, and training includes a bachelor's degree in business administration, public administration, accounting or a related field and five years of experience in collections call center or utility collection environment with two years supervisory or managerial experience, or an equivalent combination of education and / or experience. Valid state-issued driver's license is required. Applicants must be able to pass City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation, credit history check, and driving record check.

City of Boise benefits snapshot includes zero-premium medical, dental, and vision options, plus wellness incentives and employee assistance. Retirement & savings includes PERSI retirement plan, 401(k) / 457(b) with employer match, and post-employment HSA. Paid time off includes vacation, sick leave, 10 holidays, 2 floating holidays, and 10 weeks parental leave. Additional benefits include term life and long-term disability coverage, with optional supplemental plans, tuition reimbursement, student loan assistance, adoption support, free bus pass, and employee discounts.