Meet Leaf Home. We turn complex home improvement
projects and endless to-dos into achievements. With more than 50%
of homeowners worried about the cost and effort of home
maintenance, we deliver remarkable, end-to-end experiences. And get
the job done right, at every step. Bringing innovative products,
the best people, and the highest standards to every
project.
Trusted by more than 1
million homeowners across the US and Canada, we are America’s
largest direct-to-consumer full-service provider of branded home
services and products. Our products, including the patented
LeafFilter gutter protection system, have earned numerous awards
and recognition from Good Housekeeping, Qualified Remodeler, Angi,
Consumer Reports, This Old House, and other consumer review
platforms.
We are powered by extraordinary
people. Our innovative products and reliable services are delivered
with convenience, excellence, and quality through 250+ regional
sales and installation offices and comprehensive field support
offices in New York and Hudson, Ohio. We’re proud to say we’ve been
consistently named one of the fastest-growing private companies by
Inc. 5000 and recognized as a top employer nationally. The benefits
of working at Leaf Home are wide-ranging and
include :
Industry-best compensation
packages | Fully paid health, dental, and vision insurance |
401k with company match | Paid time off including paid parental
leave | Individualized career development programs | Childcare
assistance | Employee assistance programs, including legal,
financial planning, and counseling | Employee discount marketplace
| Employee Resource Groups such as VetConnect, DEI Committee,
Women’s Committee.
Position Summary : The Field
Installation Trainer is responsible for training and improving the
proficiency of subcontracting installation teams to build value and
quality with customers through training and field engagement.
Essential Duties and
Responsibilities :
Train, coach, and develop installation
subcontractors both in the office and in the
field.
Improve subcontractor
retention rates through impactful training and
engagement.
Ensure jobs are
installed daily to improve location attainment and
effectiveness.
Responsible for driving
proficiency and efficiency amongst installation
subcontractors.
Installation training
subject matter expert; able to teach all aspects of installing
LeafFilter products on all types of
homes.
Identify weaknesses of individuals
and teams and create, or assist with the creation of, ad hoc
training events to improve performance.
Work
with the Installation Managers on individual performance,
abilities, and capacities of the
installers.
Partner with leadership to
identify systemic training gaps and propose solutions to address
them.
Performs other duties as assigned by
supervisor.
Experience and Minimum
Qualifications : High
school diploma or equivalent.
3+ years
of successful experience in home construction, remodeling, and / or
installation.
Track record of successful
training, coaching, and onboarding of subcontractors.
Strong customer service focus and ability to
interact with customers.
Must have a
reliable truck or work van
Multi-height and
adjustable ladders (28+ feet in height) (LeafFilter
applicants only)
Functioning
tools to include drills, speed square, saw or grinder, etc.
Ability to frequently be on ladders up to the
2nd story of a home. (LeafFilter applicants
only)
Ability to juggle various work
activities and shift their attention from one task to another to
meet the demands of different stakeholders without “dropping the
ball.”
Ability to thrive in a fast-paced,
high-energy, team-oriented environment and have a “roll up your
sleeves” and “win every day” mentality.
Hold
oneself accountable and responsible while being self-driven in
accomplishing goals.
Detail-oriented and can
focus on the task at hand by finding the most efficient and
effective pathway to completion.
Excellent
verbal and written communication skills at all levels to
communicate with internal and external stakeholders articulately.
Ability to logically connect ideas, scrutinize
and evaluate arguments, find inconsistencies and errors in work,
and solve complex problems.
Ability to provide
timely and empathetic service through all communication channels
keeping peer and customer needs first.
Must
hold a valid driver’s license.
Must have
reliable transportation to / from job site to perform job duties.
Must be comfortable ascending and descending
ladders of varying heights to perform services.
Must be legally authorized to work in the
country of employment without sponsorship for employment visa
status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities, or
Certifications :
Experience in gutter and gutter protection
system installation.
Travel Requirements :
Local travel
required.
Overtime / Additional Hours
Requirements :
Additional hours may be required (exempt
positions).
Physical Requirements :
Field
office / manufacturing / construction environment.
Performs work outside in varying temperatures
and climates.
Heavy work. Exerting up to
100 pounds of force occasionally, and / or up to 50 pounds of force
frequently, and / or up to 20 pounds of force constantly to move
objects.
Diversity and Inclusion
Statement
Leaf Home is committed
to creating a diverse environment and is proud to be an equal
opportunity employer. We strive to create an environment that
embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and
promote persons in all job titles without regard to race, color,
ancestry, national origin, gender identity or expression, sexual
orientation, marital status, religion, age, results of genetic
testing, veteran status, or physical / mental disability (except
where the disability prevents the individual from being able to
perform the essential functions of the job and cannot be reasonably
accommodated in full compliance with the law).
Americans with Disabilities Act Statement
and Contact
Leaf Home is
committed to honoring the spirit and requirements of the Americans
with Disabilities Act. If you require reasonable accommodation in
completing this application, interviewing, completing any
pre-employment testing, or otherwise participating in the employee
selection process, please direct your inquiries to
href="mailto : adarecruiting@leafhome.com" rel="noopener
noreferrer">
adarecruiting@leafhome.com .
Field Trainer • Eden Prairie, MN, United States