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IT Operations Technician
IT Operations TechnicianEpic • South Burlington, VT, US
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IT Operations Technician

IT Operations Technician

Epic • South Burlington, VT, US
22 hours ago
Job type
  • Full-time
Job description

Overview

Join to apply for the IT Operations Technician role at Epic

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

  • Monitor the hosting infrastructure stack and respond swiftly to problems as part of Epic Hosting
  • Employ investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems
  • Coordinate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds

Qualifications

Required Qualifications

  • Relocation to the Madison, WI area (reimbursed)
  • A history of academic and professional success
  • Exceptional interpersonal, communication, initiative, and leadership abilities
  • Available to work second or third shift hours
  • Eligibility to work in the U.S. without sponsorship
  • COVID-19 vaccination
  • Preferred Qualifications

  • Knowledge of Internet networking protocols and tools like TCP / IP, ping, and traceroute
  • Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
  • CompTIA+, CCNA, Network+, or Linux+ certification
  • Knowledge of VMware
  • Employment details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Computer Networking and Information Technology & Services
  • EEO Statement

    As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at the company site.

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