Overview
Join to apply for the IT Operations Technician role at Epic
This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
Responsibilities
- Monitor the hosting infrastructure stack and respond swiftly to problems as part of Epic Hosting
- Employ investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems
- Coordinate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds
Qualifications
Required Qualifications
Relocation to the Madison, WI area (reimbursed)A history of academic and professional successExceptional interpersonal, communication, initiative, and leadership abilitiesAvailable to work second or third shift hoursEligibility to work in the U.S. without sponsorshipCOVID-19 vaccinationPreferred Qualifications
Knowledge of Internet networking protocols and tools like TCP / IP, ping, and tracerouteKnowledge of Linux, especially Ubuntu, Redhat, or CentOSCompTIA+, CCNA, Network+, or Linux+ certificationKnowledge of VMwareEmployment details
Seniority level : Entry levelEmployment type : Full-timeJob function : Information TechnologyIndustries : Computer Networking and Information Technology & ServicesEEO Statement
As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at the company site.
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