Call Center Representative

BrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking motivated and customer-focused individuals to join our team.  As a Call Center Representative,  in this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply!

Job Description :

As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. This position offers a career opportunity with potential for growth within the company.

Schedule, Benefits, & Compensation :

• On-Site, First shift, Monday through Friday - 40 hours per week
• Location : Annapolis Junction, MD
• Medical, Dental, Vision, Pet and other Insurance options
• Participation in a company 401k program
• Paid Time off and 10 paid holidays
• Pay is $18.00 to $21.00 per hour

Key Responsibilities of the Call Center Representative :

Qualifications :

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect.  We expect all our employees to maintain a workplace free from harassment and discrimination.  Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. ​

CSR-120225

Call Center Representative

Customer Service

Call Center​

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Compensation details : 18-21

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