OPTOmetric TECHnician

The Optometric Technician is an essential part of our team who assists the optometrist in pretesting patients and provides exceptional patient care and registration at two (2) of our office locations : (85206 & 85204)

Must be Available to Work "full shifts" 5 out of 7 days each week (WEEKDAYS and WEEKENDS) based on our business needs.

Will not be scheduled at more than one location during the same day

Working Environment :

On-site, inside of our practices (no remote work available)

DNA Eye Group scrub top uniform

Patient care and customer service

Sitting, standing, and moving around to different rooms

Extended periods on the computer and examination equipment

Multi-phone lines

Ability to work at different locations

Ability to lift-up-to 20 lbs.

Minimum Qualifications : A high school diploma or equivalent. Customer service, and optometry or medical office experience preferred.

Essential Duties :

Greet patients by providing professional and friendly customer service

Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals

Enter patient data, maintain patient demographics, HIPAA compliance confidential data

Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors

Provide exceptional patient care

Promptly review and reply to voice messages

Perform minor maintenance on examination equipment or contact the supervisor

Daily office cleaning and sanitation of examination equipment

Perform and document no show, NEE, and courtesy reminder calls

Communicate effectively with patients, doctors, and fellow teammates

Ability to be scheduled at different office locations during the week

Excellent attendance and punctuality are essential for our patient care

Other duties as assigned

Desired Qualifications :

Experience using optical pretesting equipment

Contact Lens training, ordering, and sales

Evidence of strong working relationships with doctors

Experience in customer / patient service

Bilingual (Spanish preferred)

Ability to self-motivate with the experience of working under pressure

Optometric technician certification or associate’s degree, optometric technician

Associates or higher degree in medical, human relations, or related fields