Sales Ops Specialist (Contract)

Sales Ops Specialist (Contract)

Los Angeles, CA (Hybrid 5 Days / Week, 4 In-Office)

About Passes

Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022, Passes has attracted top talent from some of the world's most recognized companies as we build a platform for scale.

Position Overview

We're looking for a motivated, data-minded and detail-oriented Sales Ops Specialist (Contract-to-Hire) to support both our Creator Acquisition (AE) and Creator Success (CSM) teams. This is a full-time, 3-month contract-to-hire role designed for recent grads or early career professionals looking to gain experience at a fast-growing startup. You'll have the opportunity to work cross-functionally, supporting both outbound sales initiatives and creator success strategies. This role has potential to convert to a full-time role based on performance.

You'll play a key role in activating lead lists, crafting outreach, optimizing internal tools, and helping build the resources that empower creators to succeed on Passes.

What You'll Do

Lead Outreach & Engagement

• Use existing lead lists to engage creators via DMs and other platform-native touchpoints
• Craft personalized, strategic outreach messages that capture attention and drive responses
• Run A / B tests and message experiments to boost reply rates and improve targeting
• Track outreach performance, identify trends, and suggest optimizations to increase qualified meetings

Internal Tools & Team Support

What You'll Learn

Who You Are

Perks

Role Details