Senior Business Analyst

Key Responsibilities

• Collaborate with stakeholders and Product Owners to elicit, analyze, and refine business needs into clear epics, features, and user stories.
• Facilitate backlog grooming sessions and ensure all stories are INVEST-compliant (Independent, Negotiable, Valuable, Estimable, Small, Testable).
• Define acceptance criteria, maintain traceability of requirements, and ensure alignment across the Agile lifecycle.
• Participate in design reviews and development sessions to ensure solutions meet business objectives.
• Lead UAT planning, documentation, and execution to validate product readiness.
• Collaborate with cross-functional teams to analyze root causes of issues and implement iterative improvements.
• Coordinate defect triage and resolution with QA and development teams.
• Support user training and release communications.
• Identify, document, and troubleshoot system or process-related issues.
• Work with relevant stakeholders to track, resolve, and communicate solutions for moderate-to-high complexity issues.
• Maintain up-to-date business process documentation, user story maps, and process flows.
• Ensure all Agile artifacts evolve with the product and remain accessible to stakeholders.
• Communicate progress, risks, and dependencies across teams to ensure alignment.
• Track and report project status, identify risks, and ensure quality and timely deliverables.
• Prioritize and manage new work requests across multiple concurrent initiatives.
• Research policy-related inquiries affecting Agile delivery or system behavior.
• Ensure compliance with internal and external regulations, particularly those tied to federal healthcare programs.

Qualifications