Bank Teller Position
Job Summary
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of a Bank Teller. The ideal candidate should possess the following responsibilities :
Cash Handling :
- Accepting cash deposits from customers.
- Withdrawing cash for customers against their account balances.
- Processing currency exchanges.
Cheque Transactions :
Accepting cheque deposits from customers.Cashing cheques for account holders.Verifying the authenticity of cheques.Customer Service :
Assisting customers with their inquiries and providing information about their accounts.Addressing customer concerns and resolving issues related to transactions.Promoting products and services to customers.Transaction Recording :
Accurately recording all transactions in the bank's computer systems.Maintaining and updating customer account information.End-of-Day Balancing :
Balancing the cash drawer at the end of each day to ensure accuracy.Reconciling transaction records with the actual cash on hand.Compliance :
Adhering to banking regulations and policies.Ensuring compliance with anti-money laundering (AML) and know your customer (KYC) guidelines.Cross-Selling :
Identifying opportunities to cross-sell additional bank products or services to customers.Recommending products such as savings accounts, fixed deposits, or credit cards.Security :
Following security protocols to prevent fraud and unauthorized access.Reporting any suspicious activities or transactions.Educational Support :
Assisting customers in understanding various bank products and services.Guiding customers on the use of ATMs, online banking, and other self-service options.Team Collaboration :
Collaborating with other staff members, including loan officers, branch managers, and customer service representatives.Participating in training sessions and meetings to stay updated on banking procedures.