Office Assistant II

Office Assistant II

The Calvert County Office on Aging is seeking a dependable and customer-focused Office Assistant II to serve as the first point of contact for visitors and callers. This position plays a key role in creating a welcoming and supportive environment for clients, staff, and community members. The ideal candidate will provide front desk coverage, administrative support, and excellent customer service in a fast-paced setting.

Performs general office clerical work in support of unit operations. The work involves providing general office support services including responsible contacts with the public and others for the purpose of facilitating the use of services. The work requires training and prior experience in office clerical work. Work often requires coordination with another agency or unit or department of the County.

Essential Job Functions :

• Receives, sorts, files, and responds to incoming office communication, requiring familiarity with specific online databases and procedures related to unit operations.
• Proofs standard items for distribution.
• Ensures confidential information reaches correct location.
• Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office / department operations for the purpose of facilitating the use of services.
• Assists with substantive questions regarding office protocol and directs them to work area, assisting with training on office procedures / routine equipment.
• Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office / department operations.
• Receives and routes mail; directs items to other staff or County offices as appropriate.
• Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits, and corrects data files; produces computer printouts.
• Maintains manual and / or automated financial, accounting, personnel, and other administrative and management files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.
• Produces a variety of word-processed documents such as letters, memoranda, and reports; keyboards copy from drafts; proofs and edits materials for accuracy of grammar, spelling, punctuation, and format and makes corrections; ensures adherence to established style guides and formats.
• Communicates throughout the County and with external entities to arrange schedules, meetings, and relay or obtain information; ensures through appropriate follow up, explanation, and instructions that matters are properly acted upon.

Other Duties :

Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.) :

Required Qualifications (Note : Any acceptable combination of education, training, and relevant experience that provides the above knowledge, abilities, and skills may be substituted on a full-time year for year basis.) :

Pay rate : $23.58 - $25.25 per hour; $42,916 - $45,955 annually

Grade 716, full-time position, 35 hours per week

Community Resources, Office on Aging

Position closing date : November 17, 2025

Please Note : This position will close at 11 : 59 p.m. on November 17, 2025. To be considered for the role, ensure that your application is submitted before the deadline. The position will be removed from the website as of 12 : 00 a.m. on November 18th.

Calvert County Government offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance. Benefits include :

Please Note : A complete application is required to be considered for a position within Calvert County Government. All prior work experience, education, and other certifications should be entered into the application and supplemental questions should be answered completely. Attachments are not provided to hiring managers unless you are selected for an interview.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at recruitment@calvertcountymd.gov with as much notice as possible.