Client Manager, U.S. Large Enterprises
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
In this role, you will manage strategic commercial services relationships with clients, including many multi-national organizations. You will be responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients.
Role responsibilities include :
- Serving as a payment expert to provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs, and drive efficiencies for clients.
- Identifying portfolio growth opportunities and delivering on plans to achieve, collaborating with internal resources to drive spend expansion / growth.
- Leading development of proposals and pricing for client renewals and expansion, negotiating client contracts, and overseeing implementation of solutions.
- Engaging, developing, and influencing mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
- Influencing and innovating to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
- Identifying and developing relationships with decision-makers within client organizations to influence program management and growth.
Qualifications include :
Minimum of 5 years prior strategic relationship management and / or sales experience.Must possess a sense of urgency and deep resilience to drive results and win.Experience with managing complex and challenging clients.Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies.Entrepreneurial approach to portfolio management; able to identify opportunities and manage through the sales process.Innovative and collaborative approach to solving problems and overcoming barriers impacting client value or growth.Effective oral and written communication skills, with the ability to influence internal and external partners.Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.Must be able to work in a virtual environment.Experience working in Media & Entertainment, Business Services, Financial Services, or Food & Beverage verticals preferred.Salary range : $89,250.00 to $150,250.00 annually bonus benefits. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :
Competitive base salariesBonus incentives6% company match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job : Sales
Primary Location : United States
Schedule : Full-time
Req ID : 25021831